Perceived High-performance Work Systems and Work Well-being in the Express Industry: A Moderated Mediation Model

Su, Fangguo; Lei, Yan; He, Yangliu; Luo, Hanyang

doi:10.1109/icsssm.2019.8887727

Cited by 2 publications

(2 citation statements)

References 16 publications

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“…Furthermore, a more complex theoretical model can be shown by examining high or low levels of the moderation effect. In particular, a study conducted in the largest express delivery company in China revealed that the perceived HPWS on work well-being through employee emotional exhaustion was significantly moderated by work overload (Su et al, 2019). That is, perceived HPWS can improve worker well-being by reducing employee emotional exhaustion when the work overload is low and vice versa (Su et al, 2019).…”

Section: Moderating Effect Of Ambidextrous Leadershipmentioning

confidence: 99%

“…In particular, a study conducted in the largest express delivery company in China revealed that the perceived HPWS on work well-being through employee emotional exhaustion was significantly moderated by work overload (Su et al, 2019). That is, perceived HPWS can improve worker well-being by reducing employee emotional exhaustion when the work overload is low and vice versa (Su et al, 2019). Indeed, employees' proximal perception plays a mediation role regarding the interaction of high-performance work systems (HPWS) and employees' voices and helping.…”

Section: Moderating Effect Of Ambidextrous Leadershipmentioning

confidence: 99%

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Fostering Employee Ambidexterity: The Role of High-Performance Work System and Ambidextrous Leadership

Ijigu

Alemu

Kuhil

2022

JMTT

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Objective: This study aims to empirically investigate the moderating effect of ambidextrous leadership in the relationship between high-performance work systems (HPWS) and employee ambidexterity. Design/Methods/Approach: By integrating social exchange theory and the abilities, motivation, and opportunity (AMO model of human resource management), using a sample of 387 non-supervisory sales representative employees of Ethio-Telecom in Addis Ababa, Ethiopia. The proposed hypotheses were examined using structural equation modeling, SPSS plus AMOS software. Findings: The study reveals that HPWS has a positive and significant effect on employee ambidexterity. In addition, ambidextrous leadership moderates the relationship between a high-performance work system and employee ambidexterity. Furthermore, at the high level of ambidextrous leadership, the effect of a high-performance work system on employee ambidexterity is stronger. Originality: This study adds ambidextrous leadership as a moderator in the relationship between HPWS and employee ambidexterity, creating a new theoretical framework. Similarly, in stressing an evident gap in the relationship between HPWS and employee ambidexterity, this paper attempts to explain further how ambidextrous leadership moderates the effect of HPWS on employee ambidexterity. Practical/Policy implication: The study result reveals that the supervisors' high ambidextrous leadership behaviors and well-crafted HPWS enhance the sales representative's desire to engage in exploitative and exploration activities. In light of this, it makes sense that ambidextrous leadership is necessary to greatly affect HPWS and employee ambidexterity, enabling the organization to guide its leadership selection and development.

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Section: Moderating Effect Of Ambidextrous Leadershipmentioning

confidence: 99%

Section: Moderating Effect Of Ambidextrous Leadershipmentioning

confidence: 99%