Perceived image of accessible tourism destinations: a data mining analysis of Google Maps reviews

Leiras, Ana; Eusébio, Celeste

doi:10.1080/13683500.2023.2230338

Cited by 11 publications

(2 citation statements)

References 35 publications

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“…We retrieved the data from Google Maps reviews, which is a typical type of UGC in the form of text, images, and ratings about locations. In recent years, it has become a common source of data to study destination image [73], tourist experience and perception [74,75], and service quality [74]. Between 28 August and 4 September 2023, 18,702 online reviews were collected from Google Maps using a web crawler.…”

Section: Methods Data and Materialsmentioning

confidence: 99%

Rice Terrace Experience in Japan: An Ode to the Beauty of Seasonality and Nostalgia

Wang,

Yang,

Liu

et al. 2024

Land

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Rice terraces are a time-honored agricultural feature that overcomes rough terrain and hostile growing conditions. In addition to playing an essential role in agricultural production and land conservation, rice terraces have been recognized as living cultural landscapes, important agricultural heritage, and popular agritourism destinations for their aesthetic, sociocultural, and environmental values. However, there is a lack of understanding of this emerging niche market, especially from outsider perspectives. To fill the gap, this study analyzes Google Maps reviews of seventy representative rice terraces in Japan based on a mixed-method content analysis, aiming to identify visitors’ overall experiences, seasonal perceptions, and the causes of negative experiences. The results indicate that the overall experience of rice terraces in Japan includes seven themes: agricultural landscapes, times and seasons, visual perception, accessibility and infrastructure, sense of place, Genfukei of Japan, and food. Visitors’ perceptions toward the four seasons of the rice terraces have distinctive characteristics and result in different satisfaction levels. The main reasons for negative experiences are farmland abandonment, lack of character, poor accessibility, and bad timing. Leveraging the power of netnography, the study sheds light on the sustainable development of agricultural heritage tourism through the introduction of rice terrace conservation initiatives in Japan and the exploration of rice terrace experience.

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Section: Methods Data and Materialsmentioning

confidence: 99%

Rice Terrace Experience in Japan: An Ode to the Beauty of Seasonality and Nostalgia

Wang,

Yang,

Liu

et al. 2024

Land

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“…Specific co-creative strategies could include offering a democratization of botanic garden tourism opportunity, tiered admission fee structures and pricing strategy, multilingual interpretive services, accessibility in all its forms, access in terms of mobility and socio-cultural factors, meeting specific learning differences and difficulties, and equity, diversity, inclusion, partnerships with health and social care service organizations, as well as other collaborative partnership innovations [117][118][119][120][121][122]; although as mentioned, many are already engaging in these good practices. Botanic gardens can continue to expand community outreach and programming tailored to diverse cultural perspectives on humannature relationships [84].…”

Section: Increasing Access and Inclusionmentioning

confidence: 99%

Botanic Garden Tourism, Social Value, Health, and Well-Being

Catahan,

Hopwood,

Suraweera

2024

JZBG

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Many botanic gardens are flourishing, and many others can learn from those leading the way; at the same time, all can form new allegiances informed by service research. We developed this paper to plant seeds for different stakeholders interested in putting a spotlight on botanic garden tourism opportunities. It is in response to a call to action by many stakeholders across the botanic garden sector for greater public engagement, to challenge plant awareness disparity, and to ensure the vitality and viability of the sector. Our commentary considers positive, transformative service making, marketing, management, and development. We recommend holistic, integrated services via ecosystemic thinking and collaborative partnerships across the sector and with non-traditional partnerships in the design of sustainable service ecosystems. It is envisaged that service research will spur on a more responsible, ethical, moral enterprise and sustainable botanic garden tourism with opportunities to drive positive, transformative change in meeting sustainable development goals for the good of plants, people, and planet.

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Evaluating rural homestay accommodations in China using the hospitality index: An online review–based approach

Qiu,

Yu,

Lin

et al. 2024

International Journal of Hospitality Management

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Perceived image of accessible tourism destinations: a data mining analysis of Google Maps reviews

Cited by 11 publications

References 35 publications

Rice Terrace Experience in Japan: An Ode to the Beauty of Seasonality and Nostalgia

Rice Terrace Experience in Japan: An Ode to the Beauty of Seasonality and Nostalgia

Botanic Garden Tourism, Social Value, Health, and Well-Being

Evaluating rural homestay accommodations in China using the hospitality index: An online review–based approach

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