2022
DOI: 10.31106/jema.v19i1.11218
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Perceived price, eTrust, eSatisfaction, and online repurchase intention: A study of young online consumer behavior

Abstract: The online marketplace industry in Indonesia is growing rapidly, becoming an important contributor to Indonesia's economy. However, the massive discount price strategy and the dearth of face-to-face interaction in the online marketplace make it harder for any online retailer to build a stronger relationship with their consumers to retain them. Our study offers several contributions and new insights to the marketing literature as few studies have addressed this issue by analyzing it with perceived electronic tr… Show more

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