Perception of Tourism Impact and Support Tourism Development in Malaysia

Abstract

1) Background: Tourism is one of the prominent industry that has a capability to generate handsome income for developed as well as developing countries. However, the study to investigate specifically the perception of local residents towards tourism is still lacking. The perception of the locals is important since it could determine the extent of their support for tourism development. Plus, previous research found that male residents are more support better towards the tourism development. Thus, this factor is adapted as well in this study to examine whether this gender may influence to the tourism industry. 2) Methods: This study used Structural Equation Modeling (SEM) technique for determining the structural estimates between constructs. 3) Results: The respondents agree that positive perception, negative perception and tourism impact has a significant impact on support for tourism development in which has been recognized as Social Exchange Theory model. Moreover, the finding also revealed that gender has a potential to moderates the causal effect of tourism impact on tourism development. 4) Conclusion: The resident understand the tourism sector could strengthen economic nation but they also want the natural resources should be protected.

Towards Socially Sustainable Tourism in Cities: Local Community Perceptions and Development Guidelines

“…Dwyer et al (2009) Previous studies confirm that economic tourism impacts are perceived by residents as a mean to generate employment, improve local economy and increase investments (Pham & Kayat, 2011). On the other hand, there is a dark side of it, portrayed in the increase in the cost of living and the feeling of injustice regarding the distribution of profits generated by tourism (Afthanorhan, Awang & Fazella, 2017).…”

The influence of hospital image and service quality on patients’ satisfaction and loyalty

“…A planned and well managed corporate image is the most promising marketing strategy in order to attract current consumers (Ghazali et al, 2017). Nguyen and Leblanc (2001) and Afthanorhan et al (2017) found that corporate image is related to the physical and behavioural attributes of the firm such as business name, architecture, services and to the impression of quality communicated by each person interacting with the firm's clients. They also defined that corporate image is associated with positively with customer loyalty in three sectors which is telecommunication, retailing and education.…”

“…The results of bootstrapping procedure in testing the mediator customer satisfaction Here, the study used bootstrapping procedure to confirm the indirect effect and direct effect between the constructs as recommended by Afthanorhan et al (2017Afthanorhan et al ( , 2018Afthanorhan et al ( , 2018) and Bakar et al (2008). Table 6 shows the beta estimate of both the indirect effect and the direct effects of Hospital Image and Patients' Satisfaction (β) = 0.121 and 0.086 respectively.…”

Conceptual framework for the best practices of behavior-based safety performance evaluation in small and medium enterprises (SMEs)

“…The author proposed a conceptual framework that highlighted the need to theoretical interventions to behavior based safety performance conceptual framework with emphasis assigned to climate factors in enhancing behavior based safety performance.This current study provides conceptual framework based on integrating Theory of Planned Behavior (TPB) and Social Exchange Theory (SET; Afthanorhan, Awang, & Fazella, 2017;Afthanorhan et al, 2018). Both theoretical rationale and empirical data indicate the presence of signifi cant variation among employees in the organization.…”