“…As reported in the wider literature, nurses voice experiences of role ambiguity and conflict (Smith, 2011;Williamson, Twelvetree, Thompson, & Beaver, 2012), and this is characteristic for mental health nurses (Cleary, 2004;Hercelinskyj et al, 2014). To facilitate debate and negotiation around issues of role conflict, communication is critical (Hercelinskyj et al, 2014).…”