Perceptions of the police

Brown, Ben; Benedict, Wm. Reed

doi:10.1108/13639510210437032

Cited by 570 publications

(162 citation statements)

References 143 publications

(302 reference statements)

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“…Further, individuals living in residential neighborhoods tended to have more positive attitudes regarding police than respondents living elsewhere [17] . Some studies have found that rural residents view police less favorably than residents of urban areas [1] although there does not appear to be a consensus on this point. It is difficult to draw generalizations about neighborhoods, however, since people tend to cluster in neighborhoods with residents who have similar individual characteristics.…”

Section: Literature Reviewmentioning

confidence: 96%

“…Brown and Benedict [1] pointed out that while many studies have identified neighborhood differences, "there is no consensus about why attitudes towards the police vary by neighborhood." Kusow, Wilson and Martin [19] , found that the most powerful predictor of satisfaction with police was "race-residential location."…”

Section: Literature Reviewmentioning

confidence: 99%

“…Summarizing a comprehensive literature review of attitudes towards police, Brown and Benedict [1] concluded that there has been a "lack of consensus" regarding key variables that determine public perceptions of police. Three important factors may contribute to the lack of scholarly consensus: (1) The vagaries of local data availability, (2) Changing attitudes among citizens and (3) Inconsistencies regarding methodology and model specification.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Thus, the significance of neighborhood may simply reflect underlying demographic features [35,36] . Brown and Benedict [1] summarized findings regarding neighborhood differences in attitudes towards police: "…indicate that infinite combinations of variables…affect neighborhood differences in perceptions of police".…”

Section: Literature Reviewmentioning

confidence: 99%

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The Importance of Police Performance as a Determinant of Satisfaction with Police

Larsen¹

2009

American Journal of Economics and Business Administration

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Problem statement: Citizen satisfaction with police performance is an important concern of public managers because police performance is central to citizens and accounts for a large share of urban budgets. Also, there is substantial disagreement in the literature regarding determents of citizen satisfaction. Approach: Logistic regression was used to investigate the results of three public opinion surveys, conducted biannually, to identify determinants of citizen satisfaction with police. Results: The explanatory power of the models was indicated by concordance of over .80. The findings indicated that satisfaction was largely determined by citizen perception of police behaviors. Four variables reflecting perceptions of police performance were particularly important: Response time to a crime in progress, visibility on the street, the quality of the relationship between the police and community and police efforts to reduce crime, indicating a chi square significance of <0.001. Almost all demographic and other individual factors, as well as subjective measures of crime severity in the respondent's neighborhood were insignificant or less important. Conclusion/Recommendations: The findings suggested that public officials could improve citizen satisfaction by focusing on specific aspects of police behavior. Training programs should be oriented accordingly. Further research regarding how citizens interpret certain words, gestures, postures, or other behaviors by police promises to enhance satisfaction.

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Section: Literature Reviewmentioning

confidence: 96%

Section: Literature Reviewmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

See 2 more Smart Citations

The Importance of Police Performance as a Determinant of Satisfaction with Police

Larsen¹

2009

American Journal of Economics and Business Administration

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“…I de fleste tilfeller synes imidlertid effekten av disse variablene å vaere moderat, saerlig etter kontroll for andre relevante variabler (Brown & Benedict, 2002;Thomassen, 2010).…”

Section: Teori Og Tidligere Forskningunclassified

Når politiet møter publikum

Thomassen

2017

Nordisk politiforskning

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En analyse av kontakterfaring og tillit til politiet Gunnar ThomassenFørsteamanuensis, Politihøgskolen gunnar.thomassen@phs.no SAMMENDRAG Mange innbyggere kommer i kontakt med politiet hvert år. Tidligere forskning viser at graden av tilfredshet med denne kontakten kan ha betydelig innvirkning på tilliten til politiet. Et mindre utforsket tema er hvordan ulike former for kontakt oppfattes og påvirker tilliten til politiet. Med utgangspunkt i surveydata undersøker denne artikkelen hvordan henholdsvis politi-og egeninitiert kontakt oppfattes og påvirker ulike aspekter av tillit. Undersøkelsen finner at et flertall i begge kontaktkategorier var tilfreds med kontakten, og at begge typer kontakt har en signifikant innvirkning på tillit til politiet. Imidlertid synes politiinitiert kontakt å ha en større effekt enn egeninitiert kontakt på oppfatninger om prosessuell rettferdighet, mens egeninitiert kontakt synes å ha en større effekt enn politiinitiert kontakt på oppfatninger om effektivitet. Mulige årsaker og implikasjoner av funnene drøftes mot slutten av artikkelen. NøkkelordPoliti, Kontakt, Tilfredshet, Tillit, prosessuell rettferdighet, effektivitet ABSTRACT Many citizens get in contact with the police every year. Previous research shows that the degree of satisfaction with this contact might have a substantial influence on trust in the police. A less explored theme is how different forms of contact are perceived and how they are influencing trust in the police. Using survey-data this article investigates how policeand self-initiated contact are perceived and how they influence different aspects of trust. The study finds that a majority in both contact-categories was satisfied with the contact, and both types of contact have a significant influence on trust in the police. However, police-initiated contact seems to have a bigger effect than self-initiated contact on perceptions of procedural justice, while self-initiated contact seems to have a bigger effect than police-initiated contact on perceptions of effectiveness. Possible causes and implications of the findings are discussed at the end of the article.

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What citizens think about the police: assessing actual and wished‐for frequency of police activities in one's neighbourhood

Salmi

Voeten

Keskinen

2005

Community & Applied Soc Psy

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The aim of the study was to find out what were citizens' assessments of actual and wished-for frequencies of 12 police activities in two typical Finnish neighbourhoods. Data were collected from 3271 adults and 986 young people with a mail questionnaire. Actual and wished-for frequencies were separately analysed using Homals. Both analyses produced a dimension indicating the assessed (actual or wished-for) frequency of police work, disregarding the content of the 12 police activities. In addition, each analysis produced a dimension describing the tendency to give a 'don't-know' answer. The latter two non-substantive dimensions were interpreted as indicating that the general level of knowledge of police activities was not high among the citizens. When comparing the frequency assessments of ongoing police activities and the wishes concerning these activities, it was found that citizens wished the police to increase all cited activities, particularly foot patrolling, helping and supporting victims and giving crime prevention advice. Citizens appeared to be responsive to the activities related to community policing and preventive police work. All four dimensions were related with background characteristics of respondents (age, gender, city and living conditions), but these relations were not strong.

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Perceptions of the police

Cited by 570 publications

References 143 publications

The Importance of Police Performance as a Determinant of Satisfaction with Police

The Importance of Police Performance as a Determinant of Satisfaction with Police

Når politiet møter publikum

What citizens think about the police: assessing actual and wished‐for frequency of police activities in one's neighbourhood

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