Perceptions of tourism-related non-governmental organization (NGO) managers in Antalya

Abstract

Purpose The purpose of this paper is to investigate the perceptions of tourism-related non-governmental organization (NGO) managers on overtourism trends in Antalya, Turkey. Design/methodology/approach Focus group study was implemented and three focus group interviews were undertaken with 34 NGO managers in total as a sample. The population of the research consisted of 65 tourism-related NGO managers in Antalya. Findings The results of the research reveal that Antalya was perceived as neither in a tourism development stage nor afflicted by overtourism by NGO managers. NGOs are one of the major stakeholders in the tourism industry, and hence their perceptions of overtourism would probably be the stimulating force for further sustainable development in the destination. Research limitations/implications The limitation is that the research was realized voluntarily by 34 NGOs in Antalya. It would have been better to have more volunteer respondents. Practical implications The viewpoints of stakeholders about their perceptions of tourism development in Antalya would be a helpful next step to refer back to practitioners so as to develop further strategic plans from their perspectives. Social implications As social exchange theory states, communities benefiting from tourism development will support further improvement in tourism. Hence, in their role as spokespersons for the community, the perceptions of NGOs will influence decision-makers to draw implications from the study for wider consideration. Originality/value As a consequence, a model was proposed according to the results of the research. The findings of the research paper highlight the evolution of high-flow tourism in the destination.

Measuring Overtourism: A Necessary Tool for Landscape Planning

“…Interviews should be carried out based on a validated protocol; the one used in Koens et al [2] could serve as a guide. As Akbulut and Ekin [29] suggest, it may be relevant to include in the interviews and/or surveys a final question in which the participant assesses the overall situation of the tourist activity. These authors have designed a seven-point scale spectrum ranging from sustainable tourism to overtourism.…”

“…Residents Stakeholders * Alaçatı [26], China [36], Budapest [37] Isle of Man [25], Barcelona [18,39,41], Alaçatı [26], 13 cities [2], Besalú [33], Budapest [37], Australia [42] London [43], Antaya [29], Isle of Man [25], Australia [42], Alaçatı [26], Munich [17], 13 cities [2], Africa [27], Besalú [33], Budapest [37], Bled [30], Kraków [28] ISSUES Perceptions Attitudes Opinion…”

“…Antaya [29], Isle of Man [25], Australia [42], Alaçatı [26], Munich [17], 13 cities [2], Africa [27], London [43], Barcelona [18,39,41], Besalú [33], Budapest [37], Bled [30], Kraków [28] Antaya [29], Isle of Man [25], Australia [42], Alaçatı [26], London [43], Barcelona [39,41] Isle of Man [25], Australia [42], Alaçatı [26], 13 cities [2], Africa [27], London [43], Barcelona [39,41], Kraków [28] METHODOLOGICAL ELEMENTS Individual Isle of Man [25], Australia [42], Alaçatı [26], Munich [17], China [36], Africa [27], London [43], Barcelona [18,41], Besalú [33], Budapest [37], Bled [30], Kraków [28] Descriptive Antaya [29], Alaçatı [26], Munich [17], 13 cities [2], Afri...…”

“…Although many of the interviews analysed include questions about perceptions, attitudes, and opinions [25,26,39,[41][42][43], they are often used primarily to ascertain views about management policies that are being undertaken or may be implemented [25,27,28,44]. Very few interviews include explicit questions about the existence and/or dimension of overtourism in the territory (Akbulut and Ekin [29], from the NGO perspective; Liu and Ma [36], from the tourist perspective).…”

A Systematic Review on Brand with Virtual Team For NGOs

“…An NGO is typically free from governmental influence because it is a nonstate entity and not a part of or under the control of the government or an intergovernmental organization. NGOs currently contribute significantly to society since they routinely criticize governmental actions and occasionally act in opposition to governmental institutions (Akbulut & Ekin, 2019). According to prior studies, these socially responsible initiatives could benefit firms in terms of satisfying regulatory requirements and gaining a competitive edge, in addition to the NGOs and their intended beneficiaries (Blenkhorn & MacKenzie, 2017).…”