Performance Evaluation of Adopting the Electronic Style in Hospital Services

Abstract

Globally, health information systems and technologies are being used increasingly and are seen as a way to increase the efficiency and quality of patient care. One of the factors blocking the use of electronic healthcare system from widespread acceptance as experienced in the manual method is the concern about patients' data confidentiality. This paper is set to discuss and appraise the adoption of electronic style in the provision and management of hospital services for efficiency, accuracy, and timely delivery of services in order to enhance the data confidentiality. Data collected from questionnaire were analysed and evaluated based on two identified significant aspects: the problems of either adopting the electronic healthcare or manual system of keeping patient information and the efficiency, problems, and barriers of adopting the electronic healthcare style in hospitals. It is observed that the adoption of electronic style will improve interactivity in all areas of specialization in hospital management.