Performance evaluation of e-commerce requests in wireless cellular networks

Awan, Irfan; Singh, Suhani

doi:10.1016/j.infsof.2005.12.017

Cited by 6 publications

(6 citation statements)

References 26 publications

(25 reference statements)

Supporting

Mentioning

Contrasting

Order By: Relevance

“…This has come about through the increased need to promote the quality, adaptation and usability features of online services, which has created a growing interest on the behalf of researchers to assess and evaluate the methodology of developing the online electronic services applications (Wade andNevo, 2006, Schubert andDettling, 2002). A major part of the observation and measurement has included using different criteria to evaluate the level of customer satisfaction with the fulfilment of online services according to customer needs (Schubert andDettling, 2002, Awan andSingh, 2006). This was created to acquire feedback from the customers and measure their level of satisfaction regards the services being offered (Lu and Lu, 2004), which is considered as a part of the cost-benefit analysis to the agencies; for instance, to justify the benefits businesses were expected to get the development of online service applications (Drinjak et al, 2012) or e-business investment evaluation of online services (Giaglis et al, 1999).…”

Section: Revolution In Online Service Delivery Approachmentioning

confidence: 99%

Towards the innovation of an integrated ‘One-Stop-Shop’ online services utility management: Exploring customer’ technology acceptance

Hamad

Petri

Rezgui

et al. 2017

Sustainable Cities and Society

View full text Add to dashboard Cite

Internet online service delivery has transformed the way people interact with technology, resulting in an exponential growth in the number of online users. Consumer characteristics and ways of providing services online have had a dramatic change on user acceptance and perceived value of technological innovation. Therefore, user perception is a vital issue in investigating user intentions in adopting online services.The scope of this paper is to examine the perceptions of adopters and non-adopters of online utility management, in terms of their experience towards existing service delivery approaches and their expectations of future innovations. User perceptions contribute to defining an initial roadmap for exploring the evolution of 'utilities service management' on the Internet while informing approaches to online service delivery.This highlights the general need for a value-added and integrated utilities service management solution as well as the specific demand of internet users for the integrated online delivery of utility services to serve their particular interests. This paper discusses several traditional approaches in related fields of electronic service delivery and demonstrates how the current situation demands a shift towards an integrated utilities service management solution that factors in the interests of all stakeholders.

show abstract

Section: Revolution In Online Service Delivery Approachmentioning

confidence: 99%

Towards the innovation of an integrated ‘One-Stop-Shop’ online services utility management: Exploring customer’ technology acceptance

Hamad

Petri

Rezgui

et al. 2017

Sustainable Cities and Society

View full text Add to dashboard Cite

show abstract

“…Our mechanisms are orthogonal to such approaches for improving service performance as service distribution, load balancing, and content adaptation. They are also independent of any network-level performance improvement mechanisms, application of which proved beneficial in the context of mobile e-Commerce (Awan and Singh, 2006;Kim and Seo, 2006).…”

Section: Related Work and Discussionmentioning

confidence: 99%

“…For example, there has been a report from the industry that the success of a network game highly depends on the response time and request rejections (Claypool and Claypool, 2006). Another interesting direction for future work is to investigate the applicability of the RDRP method in mobile commerce (Awan and Singh, 2006), for example in the context of Location-Based Services (Kupper, 2005).…”

Section: Related Work and Discussionmentioning

confidence: 99%

RDRP: Reward-Driven Request Prioritization for e-Commerce web sites

Totok

Karamcheti

2010

Electronic Commerce Research and Applications

View full text Add to dashboard Cite

Meeting client Quality-of-Service (QoS) expectations proves to be a difficult task for the providers of e-Commerce services, especially when web servers experience overload conditions, which cause increased response times and request rejections, leading to user frustration, lowered usage of the service and reduced revenues. In this paper, we propose a server-side request scheduling mechanism that addresses these problems. Our Reward-Driven Request Prioritization (RDRP) algorithm gives higher execution priority to client web sessions that are likely to bring more service profit (or any other application-specific reward). The method works by predicting future session structure by comparing its requests seen so far with aggregated information about recent client behavior, and using these predictions to preferentially allocate web server resources. Our experiments using the TPC-W benchmark application with an implementation of the RDRP techniques in the JBoss web application server show that RDRP can significantly boost profit attained by the service, while providing better QoS to clients that bring more profit.

show abstract

“…One of the two major approaches to service handover requests is the channel reservation approach [11].…”

Section: Mhmentioning

confidence: 99%

“…The middle queue in Fig. 5 shows the HTR and NTR requests that are modelled using GE/GE/C/N/HoL queueing system [11]. As shown in Fig.…”

Section: The Ge Distributionmentioning

confidence: 99%

Mobility Management Scheme for Context-Aware Transactions in Pervasive and Mobile Cyberspace

Younas

Awan

2013

IEEE Trans. Ind. Electron.

Self Cite

View full text Add to dashboard Cite

show abstract

Performance evaluation of e-commerce requests in wireless cellular networks

Cited by 6 publications

References 26 publications

Towards the innovation of an integrated ‘One-Stop-Shop’ online services utility management: Exploring customer’ technology acceptance

Towards the innovation of an integrated ‘One-Stop-Shop’ online services utility management: Exploring customer’ technology acceptance

RDRP: Reward-Driven Request Prioritization for e-Commerce web sites

Mobility Management Scheme for Context-Aware Transactions in Pervasive and Mobile Cyberspace

Contact Info

Product

Resources

About