Performance in computer-mediated work: the moderating role of level of automation

Bravo, Edgardo R.; Ostos, Jhony

doi:10.1007/s10111-017-0429-z

Cited by 8 publications

(6 citation statements)

References 52 publications

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“…Given that we worked with a Spanish-speaking population, we used the back-translation technique [82] to ensure a reliable translation. Several studies have used the same technique e.g., [83].…”

Section: Methodsmentioning

confidence: 99%

Understanding Continuance Usage of Natural Gas: A Theoretical Model and Empirical Evaluation

Fernández-Guzmán

Bravo

2018

Energies

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The adoption of natural gas increased notably last years, and there is some recognition that it improves the quality of life of inhabitants. While initial acceptance is an essential first step, the continued use is relevant to the long-term success of any technology. However, the literature on energy has focused on adoption and has devoted less attention to models that explain continuance usage. Accordingly, this study developed a model to explain continuance usage, grounded in Expectation-Confirmation Model (ECM). Unlike adoption models, confirmation of previous expectations and satisfaction with the experience of use have a relevant role in this phenomenon. Data was gathered through a questionnaire to 435 users of the service in a Latin American metropolis, and structural equations model was used for analysis. The results show that constructs of the ECM (perceived usefulness, disconfirmation, and satisfaction) influences on continuance intention. While the price impacts as expected, it is surprising that environmental consciousness strongly impacts the intention. These results may be useful for public agents to foster more comprehensive policies (beyond traditional: price and access), which include environmental and safety issues to consolidate the use of this energy source. Energy companies should develop strategies to manage consumer expectations and loyalty programs based on a high level of satisfaction.

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Section: Methodsmentioning

confidence: 99%

Understanding Continuance Usage of Natural Gas: A Theoretical Model and Empirical Evaluation

Fernández-Guzmán

Bravo

2018

Energies

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“…H3: Perceived Ease of Use has a significant influence on Job Performance Perceived usefulness and job performance. Previous research found that JP can be impacted by individual factors like knowledge and technological factors like PU owned by employees [19]. Additionally, a different study demonstrates that one of the factors influencing performance is the senior librarians' PU in Pakistani university libraries on the use of big data analytics [8].…”

Section: H2: Information Quality Has a Significant Influence On Job P...mentioning

confidence: 98%

Do system quality and information quality affect job performance? The mediation role of users’ perceptions

Saputra,

Maulida Rahma,

Eliyana

et al. 2023

PLoS ONE

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This study aims to analyze the influence of the system quality and information quality from the Correctional Database System (CDS) on the job performance of correctional Technical Support Officers (TSO) in Sumatra, either directly or through the mediating role of perceived ease of use and perceived usefulness. This study tested 118 correctional officers selected by the purposive sampling technique. A quantitative approach is used with Partial Least Square–Structural Equation Modeling analysis technique. It was found that the direct influence of the system and information quality on job performance is insignificant. Nonetheless, it shows that perceived ease of use and perceived usefulness fully mediate system quality and information quality on job performance. The findings demonstrate that perceived ease of use and perceived usefulness are important factors that motivate individual performance when supported by high-quality information systems. This study provides an overview of the use of a mandatory system for public organizations and the effects on user performance. It can be used as a basis for correctional institutions to strengthen and maintain a positive perception of CDS among their officers, such as through mentoring programs.

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“…All these systems have played an important role in the organization's production and management (Li, 1999b; Li et al, 2006), urban development planning and design (Feng & Xu, 1996a, 1996b, 1997, 1999a, 1999b). Consequently, the technology has an unprecedented profound impact on organizational management activities and decision‐making methods by reducing the decision‐making cost and improving decision‐making efficiency (Bravo & Ostos, 2017; Xu & Viriyasitavat, 2019).…”

Section: Theoretical Development and Literature Reviewmentioning

confidence: 99%

Knowledge chain integration of design structure matrix‐based project team: An integration model

Tian

Zhao

et al. 2022

Syst Res Behav Sci

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Based on the project team's knowledge activities in the knowledge chain, we analyse the knowledge management, develop a design structure matrix (DSM) model, and utilize the AIDER clustering to solve the cooperation problems caused by team members from different departments. By analysing the coupling relationship between team members' knowledge chains and clustering the knowledge activities with a high coupling degree, the project team's knowledge chain achieves integration. Finally, plugging the proposed method into a business case shows that the method can improve the project team's knowledge management performance.

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Performance in computer-mediated work: the moderating role of level of automation

Cited by 8 publications

References 52 publications

Understanding Continuance Usage of Natural Gas: A Theoretical Model and Empirical Evaluation

Understanding Continuance Usage of Natural Gas: A Theoretical Model and Empirical Evaluation

Do system quality and information quality affect job performance? The mediation role of users’ perceptions

Knowledge chain integration of design structure matrix‐based project team: An integration model

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