“…Contextual performance at the team level, although less common, provided insights into the importance of teamwork, cooperation, and mutual support among team members for overall team success (e.g., Jayaweera, 2015;Rylková & Bernatík, 2015). On the organizational level (26.83% of the articles), Process/job performance studies delved into organizational processes, practices, and systems influencing productivity, while Contextual performance studies highlighted the role of employees' extra-role contributions in enhancing organizational culture and climate (e.g., Alashab & Mohamad, 2020;Almarakshi et al, 2019;Sinha & Laghate, 2023;Arshad et al, 2015;Saltson, 2015;Dekoulou & Trivellas, 2015). In terms of Outcome performance, at the individual level (24.39% of the articles), Financial performance received substantial attention, focusing on the financial outcomes achieved by individuals and organizations, alongside studies exploring non-financial outcomes like customer satisfaction and service quality (e.g., Hamdany, 2022;Ližbetinová et al, 2017;Cetinkaya et al, 2019;Danish et al, 2015;Newman et al, 2015;Andjarwati et al, 2019).…”