2008
DOI: 10.1068/c62m
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Performance Measurement in Planning—Towards a Holistic View

Abstract: Introduction Questions of performance measurement in public services have been recognised by governments around the world and are beginning to be addressed in policy development. However, the fundamentals of performance in planning are by no means well understood, let alone practised. So, for example, the heavy reliance on national performance measures for spatial planning in England, while putting some sort of agenda on the table, have not taken local planning authorities very far along the road to developing… Show more

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Cited by 40 publications
(47 citation statements)
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References 26 publications
(11 reference statements)
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“…Most tools feature a standard chart summarising the result, acknowledging the importance of communicating the results clearly, succinctly and to a wide audience. Because of the complexity of the subject matter and in an attempt to avoid masking the multi-criteria nature of the evaluation process, the preferred chart is the multi-level pie chart for which Spear became known (Carmona and Sieh, 2008), with small variations between the different tools. The tools based on graphical software platforms (Citycad and Index) feature the possibility of mapping the results in a two-or three-dimensional representation of the urban area, offering spatial disaggregation of several indicators.…”
Section: Output Of the Evaluation Resultsmentioning
confidence: 99%
See 1 more Smart Citation
“…Most tools feature a standard chart summarising the result, acknowledging the importance of communicating the results clearly, succinctly and to a wide audience. Because of the complexity of the subject matter and in an attempt to avoid masking the multi-criteria nature of the evaluation process, the preferred chart is the multi-level pie chart for which Spear became known (Carmona and Sieh, 2008), with small variations between the different tools. The tools based on graphical software platforms (Citycad and Index) feature the possibility of mapping the results in a two-or three-dimensional representation of the urban area, offering spatial disaggregation of several indicators.…”
Section: Output Of the Evaluation Resultsmentioning
confidence: 99%
“…This structure progressively links higher level concepts of sustainability, present in policy targets and the development vision, to specific issues that are relevant to the project and to objectives that can be measured (Briassoulis, 2001;Mitchell, 1996). This hierarchy should provide compatibility with evaluation standards and theory, provide a clearer understanding of the issues and give greater relevance to the results (Carmona and Sieh, 2008).…”
Section: General Tool Structurementioning
confidence: 99%
“…However, the quality or performance of most public services is extremely complex to measure and assess [53,54]. Therefore, citizen assessments should not be seen as valid in every case [6].…”
Section: Discussionmentioning
confidence: 99%
“…Meanwhile, few researches and practices deal with plan implementation and monitoring (Berke et al, 2006;Laurian et al, 2010;Seasons, 2003;Talen, 1997). Even in countries where plan monitoring is mandatory, such as in the United Kingdom, plan monitoring remains scarce (Carmona & Sieh, 2008).…”
Section: State Structure Plan Monitoring In Malaysiamentioning
confidence: 99%