Performance measurement methods in megaprojects: An analytical review

He, Qigai; Tian, Zidan; Wang, Ting

doi:10.1016/j.ijproman.2022.05.009

Cited by 23 publications

(7 citation statements)

References 99 publications

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“…Performance measurement, in general, is defined as the process by which organizations or individuals determine their level of success in achieving their desired goals after a series of management actions (He et al, 2022). Paparoidamis et al (2019) defined performance measurement as a process that evaluates the effectiveness and efficiency of an action.…”

Section: Introductionmentioning

confidence: 99%

“…Performance indicators are used to evaluate the performance of products, services, and production processes ( Van der Vorst, 2000). The most important indicators of performance include cost (budget), time (schedule), and quality (He et al, 2022). A company needs to adhere to certain principles to ensure the effectiveness of a performance measurement system.…”

Section: Introductionmentioning

confidence: 99%

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Service Performance Measurement Using the Supply Chain Operation Reference Model in The Events and Travel Industry

Wurjaningrum,

Adienya

2024

J. Theor. Appl. Manage.

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Objective: This study aims to measure the performance of supply chain services using the Supply Chain Operation Reference (SCOR) Version 11.0 model in the events and travel industry. Design/Methods/Approach: The Supply Chain Operation Reference (SCOR) version 11.0 framework was employed to measure the performance of supply chain services. The performance indicators were assigned weights using the Analytical Hierarchy Process in Expert Choice Software. The performance achievements were marked using the traffic light system method, and an Action Plan was suggested for the company to improve its performance. Findings: The present study found 17 performance indicators consisting of 4 Plan performance attributes, 5 Source performance attributes, 3 Make performance attributes, 2 Deliver performance attributes, 2 Return performance attributes, and 1 Enable performance attribute. The weighting of each indicator resulted in the weight values for each activity from highest to lowest order, namely, Plan (0.317), Enable (0.297), Deliver (0.225), Source (0.95), Make (0.44), and Return (0.22). The performance measurement using a scoring system with the "larger is better" method and marking achievements through the traffic light system resulted in the company's aggregation value of 78%, indicating that the company still needs improvements in its supply chain service process even though the company's performance achievement is quite good. Originality: This research presents a new perspective on using SCOR-based performance measurement in service companies to become the basis for strategic decision-making and lead companies to achieve their competitive capabilities. Practical/Policy implication: The SCOR framework in every company business activity will provide a comprehensive view of the service supply chain as evaluation material for the company's service supply chain.

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Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Service Performance Measurement Using the Supply Chain Operation Reference Model in The Events and Travel Industry

Wurjaningrum,

Adienya

2024

J. Theor. Appl. Manage.

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“…However, current project delivery approaches regarding the management of design remain problematic. One persistent concern regards the separate perspectives held by project actors around what successful construction project delivery is because of various project time, cost, and quality targets [6][7][8]. Hence, without effective decision support systems, design management approaches may not always be focused on realizing desired project outcomes [9].…”

Section: Introductionmentioning

confidence: 99%

Reporting on the Development of a Web-Based Prototype Dashboard for Construction Design Managers, Achieved through Design Science Research Methodology (DSRM)

Gledson,

Rogage,

Thompson

et al. 2024

Buildings

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Construction Design Management (DM) involves the coordination of design processes and activities to ensure quality project design, yet it involves many challenges. This study reports on a collaborative Knowledge Transfer Partnership (KTP) project with a Case Study Organization (CSO) that tackled several issues faced by construction design managers. Employing a design science research methodology (DSRM), qualitative analysis of semi-structured interviews with purposefully identified design managers uncovered real-world concerns around design co-ordination and performance monitoring. To address these concerns, a web-based design management prototype dashboard was developed using typical project data to aid in the management of design coordination, task prioritization, and reporting functionalities. The web-based Design Management prototype dashboard enhances design management productivity in construction firms by monitoring design production, assessing designer performance trends, and focusing on Technical Queries (TQs) and Requests for Information (RFIs). Digitalizing selected design management processes improves efficiency and productivity. The visual reporting of the dashboard enables design production monitoring at project and portfolio levels, assesses trends in designer performance, and maintains focus on TQs and RFIs. Demonstrating how web-based Design Management dashboards can enhance productivity, this study emphasizes practical solutions derived from employing a design science research methodology. The development and application of the web-based dashboard contribute to the growing evidence that employing design science research methodology in construction can yield tangible solutions to address real-world construction concerns.

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“…When discussing project performance management, the first thing that comes to mind is measuring [1] the project objectives. From a traditional vision, the iron triangle has been used by many authors [2][3][4][5][6][7], associated with the objectives of the project time (related to schedule), cost (related with budget) and quality, which is widely used to measure the performance of projects, although these three indicators are not enough to evaluate complex projects [8], for which other key performance indicators are analyzed to assess the success of the projects.…”

Section: Introductionmentioning

confidence: 99%

Performance management in construction projects: a systematic literature review

Zuleta-Castellano,

Sanabria-Ospino,

Puerta-Guardo

et al. 2023

DYNA

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The research article related to performance management in construction projects aims to review the topics currently being studied on project performance management in construction projects. In this sense, through a bibliometric analysis of the articles taken from the Scopus and Web of Science - WoS databases, where 277 unique articles resulting from the systematic review of the literature from the PRISMA methodology were found. The processing and analysis of the data were performed through the software Biblioshiny in R, Vantage Point, and VOSviewer, from which the results of this study were presented. The results reflect a growing production between 2019 and 2023, with the participation of 732 authors and 79 sources. China leads the research in project management, followed by the United States, Australia, and the United Kingdom.

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Performance measurement methods in megaprojects: An analytical review

Cited by 23 publications

References 99 publications

Service Performance Measurement Using the Supply Chain Operation Reference Model in The Events and Travel Industry

Service Performance Measurement Using the Supply Chain Operation Reference Model in The Events and Travel Industry

Reporting on the Development of a Web-Based Prototype Dashboard for Construction Design Managers, Achieved through Design Science Research Methodology (DSRM)

Performance management in construction projects: a systematic literature review

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