Personality Traits and Performance Contracts: Evidence from a Field Experiment among Maternity Care Providers in India

Abstract

A rapidly growing literature documents that the quality of service delivery in many developing countries -particularly in health and education -is poor (Chaudhury et al. 2006, Das and Hammer 2014, Das, Holla, et al. 2016, Mohanan et al. 2015. Among the

Dishonesty in health care practice: A behavioral experiment on upcoding in neonatology

“…This is in line with behavioral experiments showing that Conscientiousness is positively and Neuroticism is negatively correlated with performance (Callen et al, 2018;Cubel et al, 2016;Donato et al, 2017). The reason might be that our personality measures are noisy and the sample is small.…”

“…For instance, Conscientiousness has been found to be positively correlated with individuals' performance in an experimental real-effort task, whereas for Neuroticism, there is a negative relationship (Cubel, Nuevo-Chiquero, Sanchez-Pages, & Vidal-Fernandez, 2016). Similar relationships are observed in health care settings (Callen et al, 2018;Donato et al, 2017). In dictator games, Ben-Ner, Kong, and Putterman (2004) find more agreeable female dictators to share more with their recipients, whereas more conscientious and neurotic female dictators shared less.…”

“…Moreover, individuals are heterogenous in their behavioral responses to audits and fines, and individuals' characteristics such as gender, personalty traits, and integrity might relate to dishonest behavior. In health care contexts, some evidence exists that behavior relates to personality (e.g., Callen, Gulzar, Hasanain, Khan, & Rezaee, 2018;Donato, Miller, Mohanan, Truskinovsky, & Vera-Hernández, 2017), yet the evidence on the relation between dishonesty and personality is rather mixed (Heck, Thielmann, Moshagen, & Hilbig, 2018). Integrity has been found to be inversely related to a wide variety of reported antisocial behavior (e.g., Schlenker, 2008).…”

“…Personality traits are suggested to influence individuals' behavior although the context of the decision situation matters (Borghans, Duckworth, Heckman, & Ter Weel, 2008). In health care contexts, some evidence exists that behavior relates to personality (e.g., Callen, Gulzar, Hasanain, Khan, & Rezaee, 2018;Donato, Miller, Mohanan, Truskinovsky, & Vera-Hernández, 2017), yet the evidence on the relation between dishonesty and personality is rather mixed (Heck, Thielmann, Moshagen, & Hilbig, 2018). In health care, it is largely unexplored whether and, if so, how individuals' characteristics relate to behavior in fraud-supporting environments (due to, e.g., the incentive structure and the absence of audits and fines) and to responses regarding audits and fines.…”

If You Build It Nearby and Keep the Price Low, Will They Come? Large‐Scale Evidence on the Relative Roles of Access and Quality in Use of Healthcare in Low‐and Middle‐Income Countries

“…The Economist, ), a measure of quality of care relative to provider ability and performance‐based financing to improve quality of care ( e.g. Basinga et al , ; Miller and Babiarz, ; De Walque et al , ; Donato et al , ). Yet, there is little standardised large‐scale evidence on the importance of quality of care in determining demand for healthcare in low‐ and middle‐income countries.…”