“…Researchers have investigated different approaches for providing explanations, ranging from using predefined templates that can be customized to specific context [31,17], generating helpful tips to guide users [25], and generating sentences tailored to individual recommendations automatically [2,7,32]. We focused on the last task, which has recently gained significant research attention because of the advancements in natural language generation techniques, including recurrent neural networks (RNN), Transformer [14], and pre-trained language models [26,29,50].…”