Abstract-E-learning is prevalent and it is changing the learning paradigm in the higher education. This results in less face-to-face contact with educators, lecturers, facilitators and tutors. Therefore capturing and utilizing experiences of learners to make it available or sharable to peers can help to create better environment for learning to improve learning outcomes and quality. Accordingly, learning especially at higher education, involves the interaction of human, technology and knowledge. In this paper, we use the scenario of a typical blended learning at a university setting to highlight the different types of learning experiences that can be harnessed and used for better learning. We also use the scenario to scaffold and formulate a novel framework of blended learning technological architecture to show how to harness learning experiences to be analyzed and possibly be used in a feedback system. We used analytics to produce our output from the analysis of LEs and the visual feedback system received favorable comments from learners.Index Terms-E-learning, learning experience, feedback system, blended learning.
I. INTRODUCTIONTraditional face-to-face learning is still the mainstream of education and learning although eLearning has gained a strong foothold in the delivery and the management of courses. With the ubiquity of ICT, proliferation of Internet access and coupled with the many advantages, blended learning is an inevitable trend and a normal course of action in modern educational paradigm. This is because despite the popularity and huge investment in eLearning, the result is still regarded as not quite living up to its expectations and some major concerns in its effectiveness and appropriateness have been revealed in various studies [1], [2]. Many of the eLearning system developed today were merely the automation of the process and management of teaching and delivering of courses with the advantages of eliminating the time and space barrier. The value towards better learning outcomes is still an area of study, although some researchers have recognized the issues and provided innovative solutions to solve some related problems [3], [4].Blended learning environment is the combination of traditional face-to-face learning and computer mediated or online instruction [5], [6]. In the academic field especially in higher education, the adoption of eLearning is on the rise [7]. As a result of the inevitable paradigm shift in the combination of traditional face-to-face learning and eLearning, also called blended learning, learners"face-to-face contact with Manuscript received April 14, 2014; revised June 25, 2014. Au Thien Wan is with the Computing Information System Department, InstitutTeknologi Brunei, Brunei Darussalam (e-mail: twan.au@itb.edu.bn).educators, lecturers, facilitators and tutors is diminishing. Therefore capturing and utilizing experiences of learners, referred to as learners" experience (LE) throughout the paper, as knowledge available or sharable to peers is crucial anda valuable catalyzein...