2021
DOI: 10.3205/zma001478
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Perspective matters: assessment of medical students' communication and interpersonal skills by simulated patients from the internal and external patient perspective

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Cited by 4 publications
(4 citation statements)
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“…Different evaluation tools in the literature measure the patient-physician interview skills of students. 10,26 F o r example, Calgary-Cambridge Guides, 11 Interview Rating Scale, 12 Maastricht History-Taking and Advice Checklist (MAAS), 13 Brown Interview Checklist (BIC) 14 a n d Communication and Interpersonal Skills Questionnaire (ComCare) 15 are some of them. Calgary-Cambridge Guides was developed to describe effective patient-physician communication skills and provide an evidence-based structure for analyzing and teaching these skills in medical interview.…”
Section: Discussionmentioning
confidence: 99%
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“…Different evaluation tools in the literature measure the patient-physician interview skills of students. 10,26 F o r example, Calgary-Cambridge Guides, 11 Interview Rating Scale, 12 Maastricht History-Taking and Advice Checklist (MAAS), 13 Brown Interview Checklist (BIC) 14 a n d Communication and Interpersonal Skills Questionnaire (ComCare) 15 are some of them. Calgary-Cambridge Guides was developed to describe effective patient-physician communication skills and provide an evidence-based structure for analyzing and teaching these skills in medical interview.…”
Section: Discussionmentioning
confidence: 99%
“…Communication and Interpersonal Skills Questionnaire (ComCare), from all patient-physician interview skills, evaluates students' "Communication" and "Interpersonal skills". 15,26 This form consists of 8 items: "using understandable language", "responding to questions and needs satisfactorily", "explaining the next diagnostic or treatment steps in a comprehensible way", "listening attentively", "showing a sincere interest in the patient as a human being", "being caring and showing compassion", "behaving in a way that made the patient feel comfortable around him/her", and "satisfaction with the consultation". All items are evaluated in one component.…”
Section: Discussionmentioning
confidence: 99%
“…This study was intended to reflect the impact of these two perspectives, which are usually not fully coincident [ 47 , 48 ]. SPs are an adequate source of information on the “relational state” perspective [ 48 ], and their evaluations revealed differences with respect to the external evaluations [ 49 , 50 ]. In our study, the evaluations of the SPs and the EO were fairly well-aligned.…”
Section: Discussionmentioning
confidence: 99%
“…Studying a pre-recorded “real” consultation as reference is certainly as powerful a learning tool as the so called “sitting in” as an observer in a presence situation [ 6 ], and as recording and playback of a clinical situation, like you describe from the “Clinical Communication Course” at the School of Clinical Medicine in Cambridge. Since we discovered that simulated patients’ ComCare scale ratings differed from the internal and external patient perspective [ 7 ] we are planning further learning opportunities for the training participants where they can watch their own consultation videos and receive personal feedback from the simulated patients and attendings. Thank you again for the suggestions on medical teaching.…”
Section: Authors’ Replymentioning
confidence: 99%