“…In addition, from a literature study conducted on one of the studies using their model, DeLone and McLean reveal that other factors can affect the variables of system quality, information quality, and service quality in their model (DeLone & McLean 2016). DMISM has been widely adopted in research that aimed to assess the effectiveness of an IS, including the effectiveness of e-learning (Aldholay et al 2020, Aldholay et al 2018, Al-Fraihat et al 2020, Aparicio et al 2019, Chen & Kao 2012, Mohammadi 2015.…”