Perspectives of student incivility in the online learning environment and social media platforms

Abstract

Objectives The purpose of this study was to examine student and faculty perspectives of student incivility in the online learning environment and social media platforms and to describe the participants’ recommendations for promoting civility. Methods Mixed-method design was used to collect data from a convenience sample of students and faculty in a nursing program in the Southeast United States. Results 53 faculty members and 203 nursing students participated, and the majority agreed that incivility is a problem to some degree. Several themes emerged for effectively promoting civility. Conclusions Incivility is a problem, but students and faculty believe the use of proactive strategies may be effective in promoting civility. Implications for International Audience: As more nursing programs move to the OLE, even if temporarily as occurred during the pandemic, coupled with the increase in social media use, there is need to recognize and implement strategies to thwart the incidence of incivility.

Pharmacy faculty experiences with student academic entitlement: a multinational study from the Arab world

“…According to our faculty experience, inappropriate verbal communication followed by unprofessional written messages on social media were the two most frequently experienced communication issues. These results are in parallel with previous research revealing that AE leads to disruptive and uncivil student behaviors that violate the social norms of academia, such as using unprofessional jargon or rude and demanding e-mails [ 26 , 27 ]. Regardless of the platform for inappropriate communication, it produces both short- and long-term negative consequences on faculty, such as higher incidence of stress, anxiety, and depression, as well as reduced student retention and higher faculty turnover [ 28 , 29 ].…”