2018
DOI: 10.1177/1750481318805169
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Persuading consumers: The use of conditional constructions in British hotel websites

Abstract: Hotel websites display textual and non-textual strategies with the aim of turning online visitors into customers. This article focuses on two related textual aspects: how consumers are discursively construed and how conditional constructions are used in order to persuade and convince consumers of the adequacy of the hotel. The framework adopted for the analysis combines Stern's notion of 'implied consumer' with a corpus-driven approach. The corpus data comprises 114 British hotel websites and totals half a mil… Show more

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Cited by 3 publications
(2 citation statements)
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“…The ultimate goal of reaching the maximum number of potential visitors turned into Vol. 8(2)(2020): actual consumers/tourists engenders persuasion as an inherent feature of the discourse, notably in the field of tourism description and promotion (Calvi, 2016;Fuster-Márquez & Gregori-Signes, 2018;Manca, 2016;Suau-Jiménez, 2011, 2012a, 2012bSulaiman & Wilson, 2019). Various linguistic means which can increase the persuasive power of tourism texts (e.g.…”
Section: Tourism Discourse and The English Modalsmentioning
confidence: 99%
See 1 more Smart Citation
“…The ultimate goal of reaching the maximum number of potential visitors turned into Vol. 8(2)(2020): actual consumers/tourists engenders persuasion as an inherent feature of the discourse, notably in the field of tourism description and promotion (Calvi, 2016;Fuster-Márquez & Gregori-Signes, 2018;Manca, 2016;Suau-Jiménez, 2011, 2012a, 2012bSulaiman & Wilson, 2019). Various linguistic means which can increase the persuasive power of tourism texts (e.g.…”
Section: Tourism Discourse and The English Modalsmentioning
confidence: 99%
“…Various linguistic means which can increase the persuasive power of tourism texts (e.g. content words: adjectives [Edo-Marzá, 2012], verbs, nouns [Manca, 2016]) are used to induce certain behaviours in "the implied consumer" (Fuster-Márquez & Gregori-Signes, 2018). Previous studies (Đurović and Silaški's [2015] analysis of directives in tourism advertising genre, Manca's [2016] extensive research on persuasion in institutional websites, Potočnik Topler's [2018] study of travelogues) give clear indications of a persuasive aim being pursued through the English modals.…”
Section: Tourism Discourse and The English Modalsmentioning
confidence: 99%