Pharmacists’ perception of their role during COVID-19: a qualitative content analysis of posts on Facebook pharmacy groups in Jordan

Mukattash, Tareq L.; Jarab, Anan S.; Mukattash, Ibrahim L.; Nusair, Mohammad B.; Farha, Rana Abu; Bisharat, May; Basheti, Iman A.

doi:10.18549/pharmpract.2020.3.1900

Cited by 31 publications

(38 citation statements)

References 27 publications

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“…This service could be optimal in terms of infection control, 18 11 Further consideration should include patient privacy and proper uniform. 22 Community pharmacy management teams could guarantee optimal pharmaceutical care services by providing adequate supply of COVID-19-related medications and preventative products, following infection control regulations and providing sufficient staff trainings. 23 Training and educational programmes should be put in place in collaboration between the Jordan Pharmacists Association, pharmacy schools and community pharmacy managers.…”

Section: Discussionmentioning

confidence: 99%

Willingness and readiness to test for COVID‐19; A qualitative exploration of community pharmacists

et al. 2020

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Since December 2019, a viral outbreak has emerged in Wuhan city, Hubei province in China, which was caused by very contagious and rapidly spreading novel virus. 1 This virus was isolated and discovered by Chinese scientists on the 7th January 2020 2 and was termed coronavirus disease 2019 (COVID-19) by the World Health Organization (WHO) in February 2020. 3,4 COVID-19 has been reported as an extraordinary virus in its spreading rate where it has disseminated outstandingly, affecting many countries around the world in a short period of time, in an uncontrollable way. 5-7 There is also strong evidence that it can be transmitted by people with mild symptoms, pre-symptomatic or even asymptomatic. 8 As a consequence, to this serious outstanding situation, the WHO declared this viral outbreak to be a Public Health Emergency of International Concern (PHEIC) on the 30th January 2020. 9 This necessitates a collaborative teamwork by all healthcare professionals to support in controlling this setting. 6 Pharmacists worldwide are integral part within the healthcare system and since the emergence of this viral outbreak they have experienced a challenging situation

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Section: Discussionmentioning

confidence: 99%

Willingness and readiness to test for COVID‐19; A qualitative exploration of community pharmacists

et al. 2020

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“…Pharmacists themselves had better perceptions of the role they could have played during the pandemic. [ 1 , 3 ] Proper pharmaceutical care services should be offered to patients, and pharmacists should have sufficient training and expertise to provide such services.…”

Section: Discussionmentioning

confidence: 99%

“…Pharmacists had a leading role in fighting the COVID-19 pandemic. [ 1 ] They were willing to take part in the efforts aiming to the prevention and treatment of the disease. [ 2 ] Pharmacists supported the health system and participated in maintaining the supply of medicines, testing suspected patients, counselling the patients, educating the public about the disease and most recently in vaccinating patients.…”

Section: Introductionmentioning

confidence: 99%

Providing pharmaceutical care during the COVID-19 pandemic: attitudes and experiences of home-treated patients in Jordan

Mukattash

Jarab

Al‐Qerem

et al. 2021

Journal of Pharmaceutical Health Services Research

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Objectives This study aims to explore home-treated COVID-19 patients’ experiences and perceptions of pharmaceutical care services offered during their sickness. Methods This is a cross-sectional online questionnaire study, where a 30-item questionnaire was texted via a link to COVID-19 patients who were tested positive previously. A list of anonymised numbers was obtained from different COVID-19 testing centres. The study received ethical approval from the Institutional Review Board at the King Abdulla University Hospital/Jordan University of Science and Technology. Key findings A total of 268 patients who were previously diagnosed with COVID-19 agreed to participate in this study. Only 22.9% of patients reported taking medications regularly. Almost one-third of respondents (28.7%) indicated that pharmacists were involved in prescribing medicine to patients. Almost half the respondents (49.6%) stated that they or their caregivers obtained information and advice about their medicine from the pharmacists. Only 54.9% of the respondents agreed/strongly agreed that pharmacists have enough scientific information to provide the necessary medical assistance to COVID-19 patients. Patients who work in the medical field, and who always get their medication from the same pharmacy, showed better perception towards pharmaceutical care services that might be provided to COVID-19 patients (P < 0.01). Conclusions Pharmacists had an unsatisfactory contribution to the management of the disease in outpatient settings. Moreover, there was a poor perception of the pharmacists’ role including their knowledge, communication skills and counselling skills. Thus, it is essential to improve pharmacists’ knowledge and practices about infectious diseases.

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“…Regarding the objective, most of the content analyses focused on a specific interest related to COVID-19, including public engagement and government responsiveness in Chinese Weibo during the early epidemic stage [ 26 , 27 ], nursing appeals on Twitter and Instagram in Brazil [ 28 ], pharmacists’ perception on social media in Jordan [ 29 ], the reason for not following the orders of the authorities [ 30 ], the self-reported symptoms [ 31 ], and the misinformation about a particular subject, like 5G spreading COVID-19 in the United Kingdom [ 32 ] or general misinformation fueled by rumors, stigma, and conspiracy theories [ 33 ]. In these cases, the identified content patterns or topics were related to the specific interest.…”

Section: Discussionmentioning

confidence: 99%

Concerns Discussed on Chinese and French Social Media During the COVID-19 Lockdown: Comparative Infodemiology Study Based on Topic Modeling

Schück¹,

Foulquié²,

Mebarki³

et al. 2021

JMIR Form Res

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Background During the COVID-19 pandemic, numerous countries, including China and France, have implemented lockdown measures that have been effective in controlling the epidemic. However, little is known about the impact of these measures on the population as expressed on social media from different cultural contexts. Objective This study aims to assess and compare the evolution of the topics discussed on Chinese and French social media during the COVID-19 lockdown. Methods We extracted posts containing COVID-19–related or lockdown-related keywords in the most commonly used microblogging social media platforms (ie, Weibo in China and Twitter in France) from 1 week before lockdown to the lifting of the lockdown. A topic model was applied independently for three periods (prelockdown, early lockdown, and mid to late lockdown) to assess the evolution of the topics discussed on Chinese and French social media. Results A total of 6395; 23,422; and 141,643 Chinese Weibo messages, and 34,327; 119,919; and 282,965 French tweets were extracted in the prelockdown, early lockdown, and mid to late lockdown periods, respectively, in China and France. Four categories of topics were discussed in a continuously evolving way in all three periods: epidemic news and everyday life, scientific information, public measures, and solidarity and encouragement. The most represented category over all periods in both countries was epidemic news and everyday life. Scientific information was far more discussed on Weibo than in French tweets. Misinformation circulated through social media in both countries; however, it was more concerned with the virus and epidemic in China, whereas it was more concerned with the lockdown measures in France. Regarding public measures, more criticisms were identified in French tweets than on Weibo. Advantages and data privacy concerns regarding tracing apps were also addressed in French tweets. All these differences were explained by the different uses of social media, the different timelines of the epidemic, and the different cultural contexts in these two countries. Conclusions This study is the first to compare the social media content in eastern and western countries during the unprecedented COVID-19 lockdown. Using general COVID-19–related social media data, our results describe common and different public reactions, behaviors, and concerns in China and France, even covering the topics identified in prior studies focusing on specific interests. We believe our study can help characterize country-specific public needs and appropriately address them during an outbreak.

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Pharmacists’ perception of their role during COVID-19: a qualitative content analysis of posts on Facebook pharmacy groups in Jordan

Cited by 31 publications

References 27 publications

Willingness and readiness to test for COVID‐19; A qualitative exploration of community pharmacists

Willingness and readiness to test for COVID‐19; A qualitative exploration of community pharmacists

Providing pharmaceutical care during the COVID-19 pandemic: attitudes and experiences of home-treated patients in Jordan

Concerns Discussed on Chinese and French Social Media During the COVID-19 Lockdown: Comparative Infodemiology Study Based on Topic Modeling

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