Pharmacy language assistance resources and their association with pharmacists' self-efficacy in communicating with Spanish-speaking patients

Devraj, Radhika; Young, Henry N.

doi:10.1016/j.sapharm.2016.02.005

Cited by 9 publications

(4 citation statements)

References 19 publications

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“…IOMR 5-9 is perhaps one of the most important recommendations that communitybased pharmaceutical services should carry out, as there is little question concerning that misinterpreting medical instructions can be fatal. Research indicates that community pharmacists do not regularly or effectively use language-access services in daily practice [33][34][35][36][37][38]. Yet, with more than 300 languages spoken or signed in the US and projections that the US will be the largest Spanish-speaking country by 2050, [39,40] access to pharmaceutical services that provide effective communication between patients and pharmacists is more crucial than ever.…”

Section: Discussionmentioning

confidence: 99%

Racial and Ethnic Disparities in Community-Based Pharmacies: A Scoping Review

et al. 2023

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As pharmacy practice shifts its focus toward population health care needs that serve public health, there is a need to understand community-based pharmacies’ contributions to the reduction in health disparities. A scoping review was conducted to identify what community-based pharmacies in the United States are doing to target racial and ethnic disparities in community-based pharmacies. Forty-two articles revealed that community-based pharmacy services addressed racial and ethnic inequities in a variety of ways, including the types of interventions employed, as well as the ethnicities and conditions of the sample populations. Future work should focus on ensuring interventions are carried out throughout pharmacy practice and accessible to all racial and ethnic minoritized populations.

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Section: Discussionmentioning

confidence: 99%

Racial and Ethnic Disparities in Community-Based Pharmacies: A Scoping Review

et al. 2023

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“…The most accessible and, therefore, most commonly used language assistance resources in pharmacies are computer-based Spanish medication labels and leaflets. These resources provide basic information and do not allow patients to ask questions but are often perceived by pharmacists to be easier to use and more helpful in comparison to paper-based resources and personnel [68]. Potentially due to time constraints, language assistance telephone lines that connect with an off-site interpreter and other forms of professional interpretation are less commonly used [68,69].…”

Section: Limitations To Second Language Training In Pharmacy Educationmentioning

confidence: 99%

Integrating Language Instruction into Pharmacy Education: Spanish and Arabic Languages as Examples

Valcarcel-Ares,

Abdulrhim,

Anders

et al. 2023

IME

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Effective communication is key for healthcare providers to provide optimal care for patients. Pharmacists’ fluency in a patient’s native language is important for effective communication. Additionally, language concordance improves patients’ trust and ensures health equity. In the United States (US), Hispanics are the largest minority group, but only 36% of the pharmacy schools in the US offer Spanish courses in their curriculum. Conversely, Middle Eastern countries have implemented English as the language of instruction in pharmacy schools, though the native language of the patient population is Arabic. The discrepancy between the language of education and the language used by patients might lead to communication problems, thus limiting a pharmacist’s role in practice. This review aims to describe the efforts of pharmacy schools both in the US and Middle Eastern countries to incorporate a second language (Spanish and Arabic, respectively) in their curriculum. Spanish language content has scarcely been introduced into the pharmacy curriculum in the US, either as didactic elements (elective courses, lab sessions, modules within a course, or co-curricular programs) or as language immersion experiences (rotations and internships, nationally or abroad). In Arabic-speaking countries, an Arabic course was introduced to the pharmacy curriculum to enhance students’ communication skills. This review provides an overview of the steps taken in various pharmacy programs to prepare students for adequate multilingual speaking. The findings reveal the need for additional strategies to assess the impact of language courses on student performance and patient experience, as well as language competence in pharmacists and pharmacy students.

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“…47 Language assistance resources (eg, medical interpreters, computer-based technology, online translational tools, mobile translational applications) should be used by pharmacists to provide care to LEP patient populations. 48 For example, if serving an undocumented population from Mexico, identifying a certified medical interpreter could help bridge the communication gap between non-English speaking patients and health care personnel. In addition, student pharmacists can enroll in elective or required language courses while in pharmacy school and practicing pharmacists can invest in formal language training to overcome language barriers in the communities they serve.…”

Section: Language Barriersmentioning

confidence: 99%

“…As of 2013, of the 61.6 million individuals who admitted to speaking a language other than English at home, 41% of them were considered LEP 47 . Language assistance resources (eg, medical interpreters, computer‐based technology, online translational tools, mobile translational applications) should be used by pharmacists to provide care to LEP patient populations 48 . For example, if serving an undocumented population from Mexico, identifying a certified medical interpreter could help bridge the communication gap between non‐English speaking patients and health care personnel.…”

Section: Education Access and Qualitymentioning

confidence: 99%

Pharmacist role in addressing health disparities—Part 2: Strategies to move toward health equity

Osae

Chastain

Young

2022

J Am Coll Clin Pharm

Self Cite

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Health disparities or extreme gaps of health across different groups of people result in poor outcomes for many Americans today. Pharmacists have an important role in addressing health disparities across many populations. Contextualizing root causes of gaps in health care and outcomes and identifying potential solutions to address those root causes are important initial steps clinical pharmacists can take to combat health disparities. PubMed and Web of Science were searched to identify articles published from inception until May 9, 2021. Articles in English were screened by title and abstract for relevance to clinical pharmacists' involvement in addressing health disparities. References from identified journal articles were also screened to identify further relevant articles. Utilizing the five domains of social determinants of health (SDOH) (economic stability, neighborhood and built environment, social and community context, education access and quality, and health care access and quality), actionable interventions to pursue health equity are presented. Pharmacists are in a unique position to make positive impacts on health disparities. By remaining intentional about decreasing unconscious biases and seeing past medications to the individual to identify potential barriers, pharmacists can bolster the movement toward health equity.

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Pharmacy language assistance resources and their association with pharmacists' self-efficacy in communicating with Spanish-speaking patients

Cited by 9 publications

References 19 publications

Racial and Ethnic Disparities in Community-Based Pharmacies: A Scoping Review

Racial and Ethnic Disparities in Community-Based Pharmacies: A Scoping Review

Integrating Language Instruction into Pharmacy Education: Spanish and Arabic Languages as Examples

Pharmacist role in addressing health disparities—Part 2: Strategies to move toward health equity

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