“…Of those who did comment on weaknesses, it was very rare for these to be direct criticisms. Most often, the plea was for more guidance (see Murphy et al 2001; for details of the comments from group 1). By far, the most common other comment, however, related to the need for guidance on training techniques, with many participants clearly feeling that there were far too many alternative 'brands' of physical intervention available, with no guidance on which 'brand' was suitable for their organization or for particular service users.…”