Physician–nurse conflict resolution styles in primary health care

Delak, Barbara; Širok, Klemen

doi:10.1002/nop2.1147

Cited by 18 publications

(16 citation statements)

References 46 publications

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“…36 Contrarily, resolving conflicts promotes a positive work environment, stimulates personal growth, and helps improve the quality of care provided. 37 To effectively manage conflicts, it is essential to 1st identify their origin, categorize the type of conflict, and understand the underlying reasons. Nurse executives and nurse managers should support skill development sessions where they engage in role-play and share their experiences in handling challenging conflicts and successful conflict management strategies with bedside providers.…”

Section: Discussionmentioning

confidence: 99%

“…Unresolved conflicts can have a negative impact on work and therefore on the nursing care provided to patients 36 . Contrarily, resolving conflicts promotes a positive work environment, stimulates personal growth, and helps improve the quality of care provided 37 . To effectively manage conflicts, it is essential to 1st identify their origin, categorize the type of conflict, and understand the underlying reasons.…”

Section: Discussionmentioning

confidence: 99%

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Nurse-to-Nurse Collaboration

Marcomini,

Pendoni,

Pauciulo

et al. 2024

JONA: The Journal of Nursing Administration

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OBJECTIVE To map predictors and outcome of collaboration between nurses, outcomes of a good collaboration, and the tools developed to evaluate nurse-nurse collaboration. BACKGROUND Collaboration between nurses is an intraprofessional relationship between coworkers that is expressed through shared objectives, authority, and a decisional process. Studies on collaboration between nurses are very limited. METHODS A scoping review was conducted through 4 databases. RESULTS Eighteen studies were included. Nurses with higher levels of collaboration are more satisfied with their work and report less of an intention to leave their job. Greater collaboration among nurses resulted in a decrease of patient falling, hospital-acquired pressure ulcers, and a better care. Three tools have been developed to evaluate nurse-nurse collaboration: the Nurse-Nurse Collaboration Scale, the Nurse-Nurse Collaboration Behavior Scale, and the Nurse-Nurse Collaboration Between Sector. CONCLUSIONS Further studies should be conducted to fully understand the issue of collaboration between nurses and the factors connected to it.

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Nurse-to-Nurse Collaboration

Marcomini,

Pendoni,

Pauciulo

et al. 2024

JONA: The Journal of Nursing Administration

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“…Nurses who employ constructive conflict management styles, such as collaboration and problem‐solving, tend to experience lower levels of stress. These individuals actively seek solutions and work toward resolving conflicts in a positive and constructive manner (Delak & Širok, 2022). Such styles may involve open communication, active listening, and seeking mutually beneficial solutions.…”

Section: Introductionmentioning

confidence: 99%

The influence of supportive work environment on work‐related stress and conflict management style among emergency care nurses: A descriptive correlational study

Farghaly Abdelaliem,

Abdallah,

Abdelgawad

et al. 2024

Worldviews Ev Based Nurs

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BackgroundStress and conflict in emergency departments are inevitable but can be managed. A supportive work environment is key to helping emergency care providers, especially nurses, constructively manage work‐related stress and conflict.AimThe aim of this study was to assess the influence of supportive work environments on work‐related stress and conflict management style among emergency care nurses.MethodsA descriptive correlational research design was utilized. Data were collected from 221 staff nurses recruited from two university hospital emergency departments in Alexandria, Egypt. Three instruments were used: (1) perceived organizational support scale, (2) nurses' occupational stressors scale, and (3) conflict management style inventory.ResultsThere was a highly significant correlation between supportive work environments and work‐related stress (p = .000) and a significant correlation between supportive work environments and conflict management style (p = .026). Supportive work environments had a significant inverse negative relationship with work‐related stress experienced by nurses (p = .001) and accounted for 51% of variance in work‐related stress. Meanwhile, supportive work environments had a significant positive relationship with conflict management styles of nurses (p = .026). Work‐related stress had a significant relationship with nurses' conflict management style (p = .000) and accounted for 45% of the variance in conflict management style.Linking Evidence to ActionThe style of conflict management modeled by staff within emergency departments can positively or negatively influence the work environment and level of work‐related stress. There is a necessity to cultivate a supportive culture for nurses in emergency departments to develop skills for constructive conflict management styles to reduce work‐related stress.

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“…Healthcare providers and leaders tend to be averse to conflict and often do not receive formal training in conflict management, including at the executive level. 2,3 Despite recent emphases on communication and interpersonal skills as core competencies of medical education, training in conflict management is rare. [4][5][6] Unresolved conflict in the healthcare setting leads to burnout, job dissatisfaction, and decreased engagement, all of which negatively impact patient care and satisfaction.…”

Section: Introductionmentioning

confidence: 99%

“…Healthcare providers and leaders tend to be averse to conflict and often do not receive formal training in conflict management, including at the executive level 2,3 . Despite recent emphases on communication and interpersonal skills as core competencies of medical education, training in conflict management is rare 4–6 .…”

Section: Introductionmentioning

confidence: 99%