2021
DOI: 10.1108/vjikms-06-2021-0103
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Physician’s perception of E-consultation adoption amid of COVID-19 pandemic

Abstract: Purpose The purpose of this paper is to investigate physicians’ perceptions of e-consultation adoption, which has the potential to bridge existing gaps in the current health-care system, using the unified theory of acceptance and use of technology (UTAUT2) framework. Design/methodology/approach The judgemental sampling method was embraced to collect primary data from 337 physicians from Delhi-National Capital Region who had experience with e-consultation. A number of hypotheses was developed and tested using… Show more

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Cited by 7 publications
(7 citation statements)
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“…Hence with these indications, this study has been based on data collection from physicians that also hold substantial administrative experience in the form of RMO, administrator or in charge, etc. A similar sort of sampling was preferred by Dash and Sahoo (2021) for E-Consultation Services amid COVID-19. Similarly, Lucas et al ( 2022) also use nonprobability sampling in order to assess the risks associated with the spread of Ebola and Monkeypox.…”
Section: Sampling and Software Applicationmentioning
confidence: 99%
“…Hence with these indications, this study has been based on data collection from physicians that also hold substantial administrative experience in the form of RMO, administrator or in charge, etc. A similar sort of sampling was preferred by Dash and Sahoo (2021) for E-Consultation Services amid COVID-19. Similarly, Lucas et al ( 2022) also use nonprobability sampling in order to assess the risks associated with the spread of Ebola and Monkeypox.…”
Section: Sampling and Software Applicationmentioning
confidence: 99%
“…The unavailability of reliable internet connectivity and hardware infrastructure was reported as a critical barrier to telemedicine adoption in primary healthcare systems and all modes of real-time delivery 26,30,31,47,49,50,52,58,61,65 . The concerns with internet quality (e.g., slow speeds, poor connectivity, and high costs) have been highlighted in the literature as a continuing challenge for the operation of telemedicine systems.…”
Section: Barriersmentioning
confidence: 99%
“…Patients' preconceived doubts regarding the quality and efficacy of the virtual consultations provided by telemedicine and their suitability as an alternate mode of healthcare delivery were identified as one of the most critical barriers at the socio-cultural level [29][30][31]36,47,56,58,63 . This was a significant barrier to the adoption of telemedicine in secondary care 16,22,36,45,54,59,60,63 .…”
Section: Barriersmentioning
confidence: 99%
“…, 2021). The existing research on the e-consultation during COVID-19 has investigated the physicians' opinions regarding its adoption (Dash and Sahoo, 2021). In the midst of a pandemic, e-consultation is being considered as an innovation and has emerged as one of the developing commercial fields (Alam et al.…”
Section: Introductionmentioning
confidence: 99%
“…assessed by depression (Shankar et al, 2021;Zhong et al, 2020a), anxiety (Kaur et al, 2021), stress (Piccialli et al, 2021) and phobias (De girmenci et al, 2022;Shin et al, 2021). The existing research on the e-consultation during COVID-19 has investigated the physicians' opinions regarding its adoption (Dash and Sahoo, 2021). In the midst of a pandemic, e-consultation is being considered as an innovation and has emerged as one of the developing commercial fields (Alam et al, 2020).…”
Section: Introductionmentioning
confidence: 99%