“…Based on this understanding, a conceptual framework for effective recruitment conversations includes ( 30 , 42 , 43 ): - seeking to build trust and a sense of legitimacy
- creating an unpressured, nonjudging space where patients feel free to choose
- being genuine, honest, and transparent while holding an unequivocally positive orientation about participation
- providing information about the trial purpose, objectives, procedures, benefits, and risks in clear, easy-to-understand language
- being prepared to answer questions and address objections
Investigators might find it valuable to employ a method of conversation called “motivational interviewing” (MI) used in health and wellness coaching and other fields to help individuals increase intrinsic motivation and resolve ambivalence ( 44 ). Motivational interviewing, the basics of which may be learned in a brief training, is used in medicine for many purposes, e.g., to improve medication adherence and medical outcomes ( 45 , 46 ). Motivational interviewing uses open-ended questions, active listening, and other dialogue skills to help patients express, validate, and explore their views and feelings to effectively process ambivalence and make decisions in their best interest ( 43 ).…”