“…A second reason people easily get lost in complex indoor spaces arises from research on reference frames. A large body of evidence (Diwadkar & McNamara, 1997;McNamara, Rump, & Werner, 2003;Meilinger, Riecke, & Bülthoff, 2014;Meilinger, Frankenstein, Watanabe, Bülthoff, & Hölscher, 2015;Mou & McNamara, 2002;Mou, McNamara, & Zhang, 2013;Mou & Wang, 2015;Roskos-Ewoldsen, McNamara, Shelton, & Carr, 1998;Shelton & McNamara, 2004) supports the idea that spatial knowledge is stored in a preferred reference frame. A reference frame is a spatial representation in which objects or other representations of space are contained, or with respect to which they are ordered, oriented, located, or thought to move; a preferred reference frame is an orientation in which a spatial layout is most easily recalled.…”