Planning, Shared Mental Models, and Coordinated Performance: An Empirical Link Is Established

Stout, Renée J.; Cannon‐Bowers, Janis A.; Salas, Eduardo; Milanovich, Dana M.

doi:10.1518/001872099779577273

Cited by 532 publications

(442 citation statements)

References 13 publications

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“…Levels: Because local cognitive styles prefer concrete detail in their work, whereas global cognitive styles prefer abstract thinking, and remote work elevates ambiguity, people with global cognitive styles will have greater commitment to working with tacit knowledge than people with local cognitive styles. In addition, because the nature of virtual collaboration involves heightened ambiguity from a traditional office setting, these differences are surmised to disproportionately increase the cognitive costs of information exchange for locals during virtual collaboration [19] [20]. Thus, people with global cognitive styles will have greater commitment to manage tacit knowledge than people with local cognitive styles.…”

Section: A Cognitive Preferencesmentioning

confidence: 99%

Design Thinking and Cognitive Science: An Exploratory Approach to Create Intellectual Capital with Decentralised Organisations

Chujfi

Meinel

2017

Annals of Computer Science and Information Systems

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Abstract-The significance of managing intellectual capital within organisations so as to be competitive in the digital age, combined with the distributed or discontinuous essence of geographically decentralised organisational forms, places enormous challenges on today's business leaders who want to retain control of the knowledge created dispersedly. This analysis explores a cyber-humanistic approach to improve the effectiveness of interaction in distributed settings, based on individual cognitive preferences, addressing the management of intangible tacit knowledge to develop intellectual capital. We aligned elements of the Japanese Style of global organisational knowledge creation and Design Thinking to develop a context to identify cognitive values of a descentralized organisation style. It provides individuals and teams with the grounds to effectively function in order to produce quality work that can be assessed as capital. The improved interaction scheme aims to create intellectual capital, aligning staff personalities that are cognitively sympathetic improving information gathering and creating business value.

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Section: A Cognitive Preferencesmentioning

confidence: 99%

Design Thinking and Cognitive Science: An Exploratory Approach to Create Intellectual Capital with Decentralised Organisations

Chujfi

Meinel

2017

Annals of Computer Science and Information Systems

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“…It should be clear that in designing a tool to improve coordinated performance and interaction in virtual environments the "team" aspect of organization and interaction is vital. Over the past several decades, tremendous resources have been (Stout, et al, 1999). It is widely believed that the SMM is the construct that allows team members to anticipate each other's information requirements and implicitly communicate in times of stress.…”

Section: Teamwork and Collaborationmentioning

confidence: 99%

“…They review the materials, generate a course of action, and identify what they believe will be salient clues and cues in achieving their goals. This aspect of team performance is normally identified as team experience (Stout, et al, 1999) and generally is tied to shared experience and practice in a known environment. In this case, the environment and the team were unfamiliar to the participants and story generation Recognition primed decision (RPD) theory (Klein, et al, 1989) (Figure 5.1) recognized that decision-making consisted of three general levels.…”

Section: Story Processesmentioning

confidence: 99%

“…Communication is thought to be the mechanism that links the other components of teamwork. Communication is widely identified as being critical to all aspects of team functioning (Stout, Cannon-Bowers, Salas, & Milanovich, 1999 (Stout, et al, 1999). It is widely believed that the SMM is the construct that allows team members to anticipate each other's information requirements and implicitly communicate in times of stress.…”

Section: Teamwork and Collaborationmentioning

confidence: 99%

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User-centered iterative design of a collaborative virtual environment

Boswell¹

2001

PsycEXTRA Dataset

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Approved for public release; distribution is unlimited 095 REPORT DOCUMENTATION PAGE Form Approved OMB No. 0704-0188Public reporting burden for this collection of information is estimated to average 1 hour per response, including the time for reviewing instruction, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to Washington Headquarters Services, Directorate for Information Operations and Reports, 1215 Jefferson Davis Highway, Suite 1204, Arlington, VA 22202-4302, and to the Office of Management and Budget, Paperwork Reduction Project (0704-0188) Washington DC 20503. AGENCY USE ONLY (Leave blank)2. REPORT DATE March 2001 REPORT TYPE AND DATES COVEREDMaster's Thesis 4. TITLE AND SUBTITLE: Title (Mix case letters) Jser-Centered Iterative Design of a Collaborative Virtual Environment 6. AUTHOR(S) James E. Boswell FUNDING NUMBERS PERFORMING ORGANIZATION NAME(S) AND ADDRESS(ES)Naval Postgraduate School Monterey, CA 93943-5000i. PERFORMING ORGANIZATION REPORT NUMBER SPONSORING / MONITORING AGENCY NAME(S) AND ADDRESS(ES)Office 12a. DISTRIBUTION / AVAILABILITY STATEMENTApproved for public release; distribution is unlimited. 12b. DISTRIBUTION CODE ABSTRACT (maximum 200 words)Most tasks that are desirable to train in a virtual environment are not tasks that we do alone, but rather are executed collaboratively with one or more team members. Yet little is known about how to construct virtual environment training systems that support collaborative behavior. The purpose of this thesis was to explore methodologies for developing collaborative virtual environments for training. Our approach centered on analyzing task or training specific requirements for the simulation environment. We applied user-centered design techniques to analyze the cognitive processes of collaborative wayfinding to develop interface design guidelines. We utilized the results of our analysis to propose a general model of collaborative wayfinding. This model emphasizes team collaboration and interaction in problem solving and decision-making. We tested the model in the field, using cognitive task analysis methods to study land navigators. This study was intended to validate the use of user-centered design methodologies for the design of collaborative virtual environments. Our findings provide information useful to design, ranging from model enhancement to interface development. We have explored the cognitive aspects of collaborative human wayfinding and design for collaborative virtual environments. Further investigation of design paradigms should include cognitive task analysis and behavioral task analysis. Approved for public release; distribution is unlimited. SUBJECT TERMS USER-CENTERED ITERATIVE DESIGN OF A COLLABORATIVE VIRTUAL ENVIRONMENTJames E. Boswell Lieutenant Commander, United States Navy B.S., University of ...

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“…Research has shown that when team members possess similar mental models their team performance is enhanced (Stout, Cannon-Bowers, Salas, & Milanovich, 1999) and when teams are not allowed to generate shared mental models they perform significantly worse than teams with shared mental models (Bolstad & Endsley, 1999). Research has shown that communication increases team effectiveness by helping teams form shared SA and shared mental models (Brannick, Roach, & Salas, 1993;Williges, Johnston, & Briggs, 1966).…”

Section: Introductionmentioning

confidence: 99%

Automated Communication Analysis for Interactive Situation Awareness Assessment

Bolstad¹,

González²,

Graham³

2004

PsycEXTRA Dataset

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Public reporting burden for this collection of information is estimated to average 1 hour per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing this collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden to Washington Headquarters Services, Directorate for Information Operations and Reports, 1215 Jefferson Davis Highway, Suite 1204, Arlington, VA 22202-4302, and Abstract (Maximum 200 Words) (abstract should contain no proprietary or confidential information)The SBIR Phase I goals were to (1) to develop and eventually validate a computational model of shared Situation Awareness (SA) and (2) identify a potentially unobtrusive measure of SA for military teams. The following objectives were achieved in Phase I: (1) assess the potential teams and tasks (identify data collection and model validation needs); (2) assess and create the measures used in the model creation (review the modeling literature and select factors that are related to SA, mental models and shared cognition); (3) collect and analyze the data (data was gathered from three separate military exercises); (4) perform the Social Network Analysis (SNA) and create the shared SA model and (5) identify other factors that need to be included in the model to improve the SA prediction capabilities as well as identify model validation needs. Our research strives to create both a model of shared SA as well as an unobtrusive measure of SA. The model may be thought of as a low cost, unobtrusive, real-time measure of SA. By understanding the various factors that make up shared SA we can create a predictive model of SA using these factors as well as a real time measure of SA.14. Subject Terms (keywords previously assigned to proposal abstract or terms which apply to this award)

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Planning, Shared Mental Models, and Coordinated Performance: An Empirical Link Is Established

Cited by 532 publications

References 13 publications

Design Thinking and Cognitive Science: An Exploratory Approach to Create Intellectual Capital with Decentralised Organisations

Design Thinking and Cognitive Science: An Exploratory Approach to Create Intellectual Capital with Decentralised Organisations

User-centered iterative design of a collaborative virtual environment

Automated Communication Analysis for Interactive Situation Awareness Assessment

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