Platform drifting: When work digitalization hijacks its spirit

Rahrovani, Yasser

doi:10.1016/j.jsis.2020.101615

Cited by 26 publications

(9 citation statements)

References 69 publications

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“…There are many subtypes, forms and nuances within the broadly understood field of ‘digital entrepreneurship’ (see e.g. Giones & Brem, 2017; Nambisan et al, 2019; Rahrovani, 2020). What is common to all is their reflection of the general trend towards concentrating economic activities in the immaterial space of the Internet.…”

Section: Digital Entrepreneurship and The Context Of Migration: Polis...mentioning

confidence: 99%

Pandemic transformations in migrant spaces: Migrant entrepreneurship between super‐digitalization and the new precarity

Andrejuk

2022

Population Space and Place

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The Covid‐19 pandemic has brought about new patterns in labour market activities, including greater frequency, intensity and sectoral diversification of technology‐mediated online work (super‐digitalization). The development of online professional activities, accelerated by the pandemic, has a profound influence on migrant entrepreneurship in many dimensions. While the phenomenon also concerns the native population and is not limited to foreigners, in the case of migrant entrepreneurs it has additional unique meanings and consequences, resulting from a greater significance of mobility for migrants and its restriction during the pandemic. The analysis discusses new phenomena, such as the emergence of pandemic digital nomads and the development of migrant business ventures characterized by a de‐ethnicized approach to customers. The theoretical framework for this analysis is the concept of super‐digitalization of professional activities as a privilege. Digitalization is not available to everyone, but it affects everyone; it also has consequences for offline migrant entrepreneurs by creating and enhancing new mechanisms of exclusion. The article emphasizes the difference between super‐digitalization and digitalization, which result in different outcomes for migrant entrepreneurs. The analysis is based on in‐depth interviews with 53 Polish migrant entrepreneurs in the United Kingdom.

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Section: Digital Entrepreneurship and The Context Of Migration: Polis...mentioning

confidence: 99%

Pandemic transformations in migrant spaces: Migrant entrepreneurship between super‐digitalization and the new precarity

Andrejuk

2022

Population Space and Place

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“…For managers, and those leading IT implementations in particular, the study reveals the importance of being aware and fostering the emergence of an organic, informal, lesscontrolled process of distributed IT championing. Distributed IT championing is more of a stewarding process rather than a management one (Rahrovani, 2020), in which a manager plays a formal gate-keeping role at specific moments in the course of the project. Since distributed IT championing is a social process, it is important for managers to appreciate the appropriate dimensions of social capital so that they can be leveraged by multiple champions when repeatedly engaging with bridging-in, bonding, bridging-out practices.…”

Section: Contributions To Research and Practicementioning

confidence: 99%

“…With firms increasingly virtual, decentralized, and geographically dispersed (Bloom et al, 2014), or in the case of professional bureaucracies, such as hospitals and universities, IT implementations involving professionals with different values, cultures, beliefs, and identities (Currie et al, 2008;Ferlie et al, 2005;Hendy and Barlow, 2012), championing is likely to be a process that is neither the responsibility nor the monopoly of a single individual, but is rather a distributed undertaking that is social in nature. In such contexts, without an understanding of how distributed championing unfolds, IT projects can drift toward alternative goals if organizations do not mindfully manage the distributed championing behaviors enacted by multiple individuals (Ciborra et al, 2000;Rahrovani, 2020).…”

Section: Introductionmentioning

confidence: 99%

Distributed IT championing: A process theory

Negoita

Rahrovani

Lapointe

et al. 2021

Journal of Information Technology

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Championing is key to the success of an IT implementation. Recently, changes in the nature of technologies used in organizational contexts and changing organizational structures call for a renewed focus on IT championing in order to explain its distributed nature. Following an analytic induction approach and drawing from semi-structured interviews with 37 practitioners (physicians, residents, nurses, IT staff and administrators) in three healthcare-related settings, the study conceptualizes distributed IT championing as a process constituted of multiple individuals’ behaviors, unfolding over time, that proactively go beyond formal job requirements in support of an IT implementation. While multiple individuals may enact similar championing behaviors, the data indicates that multiple individuals may also enact distinct, yet complementary, championing behaviors over the course of the IT implementation. Overall, distributed IT championing evolves through cycles of distinct stages of bridging-in, bonding, and bridging-out, with each stage being shaped by different dimensions of social capital. Also, IT artifacts that are particularly generative appear more conducive to distributed IT championing than closed ones. This paper contributes to extant literature on IT championing by developing a process model of distributed IT championing in the context of an IT implementation.

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“…Regardless of the sector, it has been argued that measuring return on investment (ROI) may not be the most appropriate way to determine value (Blanchard, 2011) and that there is no single way to measure or evaluate social media activities due to the conversational aspect of the medium (McCann and Barlow, 2015). Compounding this complexity is the potential for organizational drift, as use of open social media platforms cedes an element of conversational control to external actors and, thus, may lead to use inconsistent with original goals (Rahrovani, 2020). The challenges of devising appropriate measurement and evaluation strategies are especially evident in the public and non-profit sectors, where complex socially oriented goals replace the profit considerations of the private sector (Romero, 2011; Treinta et al , 2020).…”

Section: Introductionmentioning

confidence: 99%

Strategic measurement and evaluation of municipal social media: insight from front-line personnel in the United States

Stone,

Flanders,

Robles

et al. 2023

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Purpose This study aims to investigate how a sample of US municipalities use social media for strategic communication, focusing on efforts to effectively measure and evaluate that communication. Research questions focus on measurement and evaluation practices, as well as the motivations and impacts associated with these practices. Design/methodology/approach This research uses a qualitative approach. Interviews were conducted with 12 municipal government personnel responsible for social media communication. The self-selected participants represent 10 states and all US Census regions. Data was content analyzed and categorized according to four research questions, with emergent themes described. Findings The results show a diverse set of approaches and motivations, with surface-level measurement and evaluation methods. Initial efforts at more ad hoc use of social media are moving toward more deliberate strategies, but limited resources inhibit progress for some municipalities. Originality/value Few studies exist which explore how US municipalities formally measure and evaluate their social media activities as part of their overall strategic communication efforts. This study adds to the existing literature by providing insight into the measurement and evaluation practices that municipalities use to assess their social media communication. The study also provides a basis for larger and deeper investigations of municipal strategic communication practices related to measurement and evaluation.

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Platform drifting: When work digitalization hijacks its spirit

Cited by 26 publications

References 69 publications

Pandemic transformations in migrant spaces: Migrant entrepreneurship between super‐digitalization and the new precarity

Pandemic transformations in migrant spaces: Migrant entrepreneurship between super‐digitalization and the new precarity

Distributed IT championing: A process theory

Strategic measurement and evaluation of municipal social media: insight from front-line personnel in the United States

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