2014
DOI: 10.1177/0730888413515894
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Pluralistic Ignorance and the Flexibility Bias: Understanding and Mitigating Flextime and Flexplace Bias at Work

Abstract: Workers who request flexibility are routinely stigmatized. The authors experimentally tested and confirmed the hypothesis that individuals believe others view flexworkers less positively than they do. This suggests flexibility bias stems, in part, from pluralistic ignorance. The authors also found that flexplace requesters were stigmatized significantly more than flextime requesters. Given this finding, they recommend research distinguish between different types of flexwork. In a second study, they assessed wh… Show more

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Cited by 101 publications
(91 citation statements)
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References 47 publications
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“…And, even elite workers who do have greater access to paid leaves and flexible workplace practices through their employers are often reluctant to make use of them for fear of the negative employment consequences that can arise from violating the cultural norm of having an unwavering commitment to work (Fried 1998; Hochschild 2001; Perlow and Kelly 2014; Turco 2010). Indeed, there is evidence that individuals are critically aware of the fact that workers who request flexibility from their employer are stigmatized, so much so that they are likely to believe that others view such workers more negatively than they do themselves (Munsch, Ridgeway and Williams 2014). This concern, which fuels the reluctance to take advantage of supportive work-family policies, is particularly acute for men who may have a (well-founded) sense that requesting leave or flexible hours would also undermine their masculine credibility among coworkers and managers (Butler and Skattebo 2004; Rudman and Mescher 2013; Vandello et al 2013).…”
Section: Policy Promises and Caveatsmentioning
confidence: 99%
“…And, even elite workers who do have greater access to paid leaves and flexible workplace practices through their employers are often reluctant to make use of them for fear of the negative employment consequences that can arise from violating the cultural norm of having an unwavering commitment to work (Fried 1998; Hochschild 2001; Perlow and Kelly 2014; Turco 2010). Indeed, there is evidence that individuals are critically aware of the fact that workers who request flexibility from their employer are stigmatized, so much so that they are likely to believe that others view such workers more negatively than they do themselves (Munsch, Ridgeway and Williams 2014). This concern, which fuels the reluctance to take advantage of supportive work-family policies, is particularly acute for men who may have a (well-founded) sense that requesting leave or flexible hours would also undermine their masculine credibility among coworkers and managers (Butler and Skattebo 2004; Rudman and Mescher 2013; Vandello et al 2013).…”
Section: Policy Promises and Caveatsmentioning
confidence: 99%
“…Literature classifies flexible work practices as office-based practices and flexi-place practices (Grobler & De Bruyn 2011); as well as flexitime and flexi-place (Munsch, Ridgeway & Williams 2014). Kelly, Moen and Tranby (2011) refer to flexibility as schedule control, because flexible work options can include contingent work, contract work and just-in-time staffing.…”
Section: Flexible Workmentioning
confidence: 99%
“…Conversely, limiting hours on-site by working from home signals questionable work commitment to employers, even the possible shirking of responsibilities (Casper and Harris 2008). (endnote 3 ) Experimental research shows that telecommuting workers do face a serious “flexibility bias” in the evaluation of their competence and commitment (Munsch, Ridgeway, and Williams 2014), even when raters were told that senior managers also telecommute. Positive wage returns to telecommuting seem remote using this organizational culture framework as well.…”
Section: Background and Theoretical Approachmentioning
confidence: 99%