The spontaneously built-up surface potential in a vacuum-deposited thin film of a zwitterionic molecule, pyridinium 5,7-dihydro-5,7-dioxo-6H-cyclopenta[b]pyridin-6-ylide (4N-PI), was observed to decay upon illumination with a photon energy above the photoconduction threshold. The decay rate increased with increasing film crystallinity. The current−voltage relationship obtained from the surface potential decay can be explained by a combination of ohmic and space-charge-limited current conduction mechanisms, and the dependence of the fitting parameters on film crystallinity provided further strong evidence that photogenerated charge carriers contribute to the disappearance of the surface potential.