Police Services

Wankhade, Paresh; Weir, David A.

doi:10.1007/978-3-319-16568-4

Cited by 7 publications

(1 citation statement)

References 62 publications

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“…This was reflected in the nine principles of Sir Robert Peel, who is known as the founder of modern police in Britain (Noppe et al, 2017). Although the principles are not exactly laid down by Robert Peel point by point, the philosophy of 'public acceptance' as a pre-requisite for the observance of the law (Grieve, 2015) was proposed by him. Force was only to be used when persuasion or warning fails (Home Office, 2012).…”

Section: Introductionmentioning

confidence: 99%

Citizen-Centric Policing: Citizens' Expectations of Police in Punjab

Hussain

Fatima

Siddique

2020

GSR

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Police are an important component of all modern societies and play their role in maintaining law and order. The police-public partnership is crucial for maintaining police legitimacy and peace in society. Conceivably, understanding the people's expectations of police is an important aspect of police legitimacy. To promote citizen-centric policing, it is important to understand the expectations that citizens have from their police. Previous research demonstrates that youth have more frequent contact with police as compared to other sections of society. A positive youth-police contact requires to understand the youth's expectations of their police. The present study aims to explore the youth's expectations of police in the Lahore district of the Punjab province. In-depth interviews were conducted with 40 University students in Lahore. Thematic analysis revealed that students expect the police to be honest, accountable and fair in their duty. The findings of the study indicate that police legitimacy is characterized by the fair conduct of its personnel.

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Section: Introductionmentioning

confidence: 99%

Citizen-Centric Policing: Citizens' Expectations of Police in Punjab

Hussain

Fatima

Siddique

2020

GSR

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The impact of organizational trust on the performance of police departments

2021

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Trust in government institutions has been steadily declining, inhibiting the ability to serve the public effectively. We examined if organizational trust in five police departments (N = 531) affected job performance. The data show that trust improves on-the-job engagement (p = 0.0001) and enjoyment (p = 0.0000), reduces chronic stress (p = 0.0001), and is associated with a greater sense of purpose (p = 0.0000). We created a program to raise trust in one department and the data (N = 152) show that the intervention successfully increased organizational trust among program participants by 8.1% compared to nonparticipants. The program also had a positive effect on department performance, including a 6.1% increase in engagement, a 7.3% increase in job enjoyment, and a 10.5% increase in retention. Our analyses demonstrate that police leaders who create a culture of organizational trust achieve improved department performance.

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Rocking the Boat

Grieve

2021

Policing and Society

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Police Services

Cited by 7 publications

References 62 publications

Citizen-Centric Policing: Citizens' Expectations of Police in Punjab

Citizen-Centric Policing: Citizens' Expectations of Police in Punjab

The impact of organizational trust on the performance of police departments

Rocking the Boat

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