Policy Responses to Critical Issues for the Digital Transformation of Tourism SMEs: Evidence from Greece

Dionysopoulou, Panagiota; Τσακοπούλου, Κωνσταντίνα

doi:10.1007/978-3-030-72469-6_33

Cited by 9 publications

(8 citation statements)

References 20 publications

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“…A package of measures has been established to confront them orchestrated by central governance headed by the national authority. The solely overcoming of this barrier implies financial aid plus a digital skillbuilding policy, supporting entrepreneurship, fostering innovation to market, and improving e-government (Dionysopoulou & Tsakopoulou, 2021). This research contributes to pointing findings of the current paper on the hierarchy and synergies of barriers and empowers the threat of poor public support diffusion and the paramount collaborative arrangements for improving the innovativeness of the Colombian hospitality sector.…”

Section: Discussionmentioning

confidence: 53%

“…The structuring and diffusion of innovative practices and behaviours primarily rely on enabling factors that set the stage for small and medium-sized enterprises to engage in innovative initiatives (Dionysopoulou and Tsakopoulou, 2021). Therefore, the capacity of the broader institutional context to set up an enabling infrastructure is central to overcoming barriers to innovation (OECD, 2019).…”

Section: Introductionmentioning

confidence: 99%

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Barriers to hospitality innovativeness: the Colombian case

Toraldo¹,

Benassi²,

Vargas³

et al. 2022

IJBE

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There is still a gap in innovation research in the hospitality sector. This work will provide new evidence of innovative behaviour in a developing country. Few studies jointly use various barriers to predict innovative behaviour and innovation capacity, and some criteria for grouping the barriers are missing. Based on this consideration, a conceptual framework is suggested that relates the following: 1) Obstacles associated with information and internal capabilities, 2) Risk obstacles, 3) Obstacles in the business environment as independent variables and three types of innovation capabilities, 4) Product innovativeness, 5) Process innovativeness and 6) Market innovativeness as dependent variables. The analysis used a second-generation structural equation method (PLS-SEM). The results prove that, aware of the obstacles, Colombian tourism companies may strategically generate innovation capabilities.

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Section: Discussionmentioning

confidence: 53%

Section: Introductionmentioning

confidence: 99%

Barriers to hospitality innovativeness: the Colombian case

Toraldo¹,

Benassi²,

Vargas³

et al. 2022

IJBE

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“…In the same sense, the organization of networks for business means the digitization of the entire value chain to compete and, in some way, empower itself strategically, and this implies taking advantage of the policies that a country must motivate digital transformation (Dionysopoulou & Tsakopoulou, 2021).…”

Section: Theoretical Frameworkmentioning

confidence: 99%

“…According to table 5, we can identify the factors of the innovation of the FB and in the strictly family aspect the basic factors are family succession, changes, planning and the ability of dynasties to insert their culture and religion for the exercise of business ethics (Zybura et al, 2021;Somboonvechakarn et al, 2022;Yew & Tan, 2023;Kleve et al,2020); and there are other internal factors such as process management, social capital, knowledge, organization, equity of family and non-family employees based on professionalism (Baday et al,2021;Tirdasari et al, 2022;Somboonvechakarn et al, 2022;Samara & Arenas, 2017;James et al,2021;Li et al,2023); However, the aforementioned factors have to coincide with other more external ones such as: trends, preferences, competitors, public support and technological management, to define key areas in the management of business development based on the digitalization of the value chain. (Duarte et al,2023;Baday et al,2021;Dionysopoulou & Tsakopoulou, 2021). Table 6 identifies the strengths of family businesses and from the first aspect there is the management of intergenerational knowledge in an authentic, traditional to cultural way with socio-emotional energy (Union et al, 2022;Gusenbauer et al2023;Browne et al, 2020) And, to this is added, the ethical attitude in cases with insertion of faith and religion that achieves socio-emotional solidity (Vazquez, 2018;Sorenson & Milbrandt, 2023;Basly & Hammouda, 2020); all of the above generates family dynamics, identification and greater creativity of employees that generates unique capabilities to sustain business in unforeseen events.…”

Section: Factors Characteristics Strengths Challenges and Opportuniti...mentioning

confidence: 99%

Innovation and Family Business in the Digital Age: A Systematic Literature Review

Muñoz,

Castillo,

Chumpitaz

et al. 2024

RGSA

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Objective: Identify the factors, characteristics, strengths, challenges, and opportunities that are required in family businesses (FB) to face innovation in the digital age. Theoretical Framework: Reviewed information on the development of family businesses in the digital age and the needs for innovation. Method: An exploratory study was carried out, for the analysis and selection of information, the PRISMA method and hermeneutics were used; In addition, publications from the last five years (2019-2023) from repositories such as Web of Science, Scopus, ScienceDirect, among others, were included. Likewise, the review of 55 scientific articles has been systematized using MS Excel software. Results and discussion: The factors were trends, consumer preferences, increasing competition, internal competencies and business model knowledge. Characteristics highlighted were transgenerational entrepreneurship, values and new forms of digital integration at kinship and genealogy level. Strengths were the ethical attitude, trust, identification and involvement of family management. Challenges were the digitalization of companies, the use of ICT, unlocking the conservative mentality and the defamiliarization of the company. Research Implications: It demonstrates the need to include FBs in the economic theory for study, as well as the consideration of practical specificities for their sustainable development. Originality/value: This study contributes to the literature to proceed with the innovation of a family business in the digital age, considering factors, characteristics, strengths, challenges and opportunities within an innovation ecosystem.

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“…There are few cases where they have been considered to contribute to the production process of highly innovative services and products, to optimise competitiveness or to enhance the outward-looking character. The cases of e-ticketing and the recycling factories can be considered as such (Dionysopoulou & Tsakopoulou, 2021).…”

Section: Digital Transformation and Growth Through Pppsmentioning

confidence: 99%

Prospects of the Digital Transformation of the Greek Public Sector through Private-Public Partnerships: A Perception Study

Kyriakogkonas,

Garefalakis,

Gonidakis

et al. 2023

TEL

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The purpose of this paper is to examine the extent that the evolution of Greek public administration is important in the interest of society, the extent to which Greek society is able to assimilate and support the digital transformation, as well as the benefits and weaknesses of Public-Private Partnerships projects in the context of the effort of digital transformation of the Greek public sector. The survey was conducted through a questionnaire that involved 85 employees and through 11 interviews with executives working in senior positions. The results showed that the digital transformation of the Greek public sector brings social benefits, which increase the quality of public services. The Greek public sector has not yet completed its digital transformation, although remarkable efforts have been made in the last few years. The digital transformation will lead to the opening of new jobs and the existing civil servants have to be properly trained. According to the results of this research, the framework of PPP projects is characterized by several shortcomings and weaknesses, such as time delays and bureaucratic procedures. In Greece, compared to other European countries, double the contracting time of PPP projects is required, but both the public and private sectors benefit from these partnerships. The public sector acquires an alternative source of funding and expertise, and the private sector can develop its innovation and improve its extroverted character toward global markets.

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Policy Responses to Critical Issues for the Digital Transformation of Tourism SMEs: Evidence from Greece

Cited by 9 publications

References 20 publications

Barriers to hospitality innovativeness: the Colombian case

Barriers to hospitality innovativeness: the Colombian case

Innovation and Family Business in the Digital Age: A Systematic Literature Review

Prospects of the Digital Transformation of the Greek Public Sector through Private-Public Partnerships: A Perception Study

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