Politeness Strategies in Imagined Conversation Openers About Eldercare

Pitts, Margaret J.; Fowler, Craig; Fisher, Carla L.; Smith, Stephanie A.

doi:10.1177/0261927x13506708

Cited by 11 publications

(10 citation statements)

References 37 publications

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“…To be polite is to be face-caring (Gu, 1990). In addition, politeness theory can be used to protect the hearer"s "face" or self-images through various strategies (Pitt et al, 2013).…”

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confidence: 99%

Politeness Strategies in Responding to Compliments in Javanese

Sukarno

2015

Indonesian J. Appl. Linguist

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Javanese has been studied from many different perspectives. However, no one discusses how Javanese respond to compliments politely. The aim of this study is to investigate the politeness strategies as applied to respond to compliments by the Javanese people in Jember, East Java. The notion of politeness plays crucial role in the realization of speech acts (utterances and verbal communication) in Javanese, such as responding to compliements. As utterances and verbal communications should be interpreted based on the sosio-cultural background, the politeness strategies in responding to compliments in Javanese cannot be separated from the concepts of the Javanese culture, such as: andhapasor (lowering oneself, while exalting the others) and tanggap ing sasmita (understanding the hidden meaning). First, as a Javanese, one must be able to apply the concept of andhap-asor in responding to compliments by denigrating himself. Second, a good Javanese should also have a sense of tanggap ing sasmita while responding to compliments. Consequently, failure to apply one of the cultural factors can be detrimental to the speaker, reducing the harmony of the conversation. This paper examines how politeness is manifested and conveyed within the major framework of the Javanese culture. This study is about socio-cultural pragmatics in which utterances are discussed in relation to their situations, and the cultural background which support them. The data are in the form of dialogues among students-teachers, and students-students which show the different social status among the interlocutors. The data of this research were collected by recording, and by note taking (for the parts in which recording is not possible). The data are aimed to generate the strategies used by the Javanese (in Jember, Indonesia) to build politeness strategies in responding to compliments. Finally, the data of this research are examined both from the general theory of politeness, and the Javanese cultural concepts (andhap-asor and tanggap ing sasmita). This study provides important findings which reveal that responding to compliments in Javanese can be achieved in five strategies: (1) disagreeing and denigrating, (2) disagreing and raising a question, (3) accepting and turning back, (4) accepting and giving explanation, and (5) accepting only, or accepting and offering.

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“…To be polite is to be face-caring (Gu, 1990). In addition, politeness theory can be used to protect the hearer"s "face" or self-images through various strategies (Pitt et al, 2013).…”

mentioning

confidence: 99%

Politeness Strategies in Responding to Compliments in Javanese

Sukarno

2015

Indonesian J. Appl. Linguist

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“…Patients in our study were typically meeting their providers for the first time, but patients may be more or less motivated to employ face-saving politeness strategies with providers with whom they have a long-term relationship; plausible arguments can be made in both directions. Although politeness theory has been mobilized to analyze a variety of clinical interactions, 37,38,51,52 further work is necessary to elucidate the application of our findings to pain encounters outside of the ED. Second, patients who declined to be in the study may have been more likely to request analgesics directly than those who agreed to be recorded.…”

Section: Discussionmentioning

confidence: 98%

“…Consequently, politeness strategies abound in conversations about stigmatizing issues in medicine. 36 …”

Section: Introductionmentioning

confidence: 99%

“Is there any way I can get something for my pain?” Patient strategies for requesting analgesics

Buchbinder

Wilbur

McLean

et al. 2015

Patient Education and Counseling

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Objective We examined the direct and indirect means by which patients express a desire for analgesic medication. Methods Back pain patients presenting to an academic ED were invited to participate in a study of patient-provider communication. Audio-recorded encounters were transcribed verbatim and transcripts analyzed using a qualitative approach based on conversation analysis. Results Requests for analgesics were documented in 15 out of 74 interactions (20%). We identified three basic patterns: direct requests, in which the patient explicitly asked for medication; indirect requests, in which the patient hinted at a desire for medication but did not ask for it outright; and no request, in which the provider discussed a prescription without the patient requesting it. Conclusion Most patients did not request analgesics. When they did so, they utilized strategies of mitigation, indirection, and deference that presented themselves as deserving patients while upholding the physician's autonomy. Practice Implications Patients come to the clinical encounter with a variety of expectations, of which a desire for an analgesic may be only part of the picture. Rather than focusing on strategies for inuring providers to inappropriate patient requests, it may be useful to devote clinical resources to examining patients' priorities and expectations for treatment.

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“…Research conducted within communication studies and medical anthropology tends to gather data via experimental designs around hypothetical scenarios (often with students as participants) (e.g. Bromme et al, 2012;Dillard & Shen, 2005;Jenkins & Dragojevic, 2013;Pitts et al, 2014) or survey questionnaires (e.g. Bartlett & Coulson, 2011), and often uses a 5-point Likert scale or other kinds of descriptive statistics to analyse frequencies and correlations of particular behaviours.…”

Section: Theory and Methodsmentioning

confidence: 99%