High-impact communication in nursing leadership: An exploratory study C ommunication is vital for improving nursing leadership efficiency and advancing the mission of the organization. Creating a supportive environment and promoting quality and organizational success are crucial. Although nurse leaders can set a vision, goals, and boundaries for practice, they can't be present for each decision clinical nurses make. Therefore, nurse leader communication must be transformative; it should be informational, motivating, and forward-thinking.Effective communication has many nuances, such as subtle shifts in tone, gestures, word choice, and body language; consider all of these when communicating. Verbal and nonverbal communication work in tandem to deliver a message. In addition, the channel used to communicate influences the scope or reach of the information conveyed. High-impact (HI) communication maximizes these concepts (verbal, nonver-bal, channels) to deliver a message that's effective and inspires the desired behavior. In healthcare, effective nursing leadership requires HI communication skills.
Verbal communicationNurse leaders must communicate vital information to direct care nurses and others to deliver quality healthcare. Fuza postulated that the spoken word has a higher presence of subjectivism than the written word. 3 A study found that informal conversations were less susceptible to subjective interpretation than formal conversations. 3 However, those who achieve leader status don't always possess good communication skills. In researching leadership styles, Bush and colleagues found the lowest-scoring items when evaluating leaders were in the area of commu-
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