Political Participation and Democracy in the Information Age: Effects of ICT-Based Communication Forms between the Authorities and the Citizens on Traditional Channels of Participation and Democracy

Solvang, Bernt Krohn

doi:10.1109/icds.2009.61

Cited by 3 publications

(3 citation statements)

References 17 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…For example, ordinary people can use cell phones, Wi-Fi, and/or social media to record and share policy and administrative issues they experience daily. In addition, ICTs enable ordinary people to communicate directly with policy makers through multiple channels and have a stronger influence on political processes (Solvang, 2009). Principals empowered by ICTs can motivate their immediate agents, such as public administrators or policy makers, to become more accountable and responsive in terms of managing SLBs' discretionary behaviors in service provision.…”

Section: Principles Principals and Bureaucratic Accountabilitymentioning

confidence: 99%

What Can Reform Street-Level Bureaucrats’ Unwarranted Discretionary Behaviors? Principles? Principals? Or Both?

Carroll,

Yeo

2023

The American Review of Public Administration

View full text Add to dashboard Cite

In this paper, we ask whether principles—relevant institutions, including administrative reform, legal and judicial support, and information and communication technology (ICT)—and principals—ordinary people that are capable, knowledgeable, and willing—can help enhance accountability of street-level bureaucrats (SLBs) by mitigating unwarranted discretionary behaviors. We examined the New York City Police Department by constructing and analyzing a unique dataset drawn from multiple sources and by using the SLB literature to inform our empirical model specification. Fixed effects regression analysis revealed the potential of principles and principals in motivating or reducing police officers’ use of force resulting in substantiated civilian complaints. Specifically, proactive policing strategies, exonerated civilian complaint dispositions, court summons following arrests, and ICT are the principles, and a low-poverty population served by police are the principals we found to influence discretionary police behavior.

show abstract

Section: Principles Principals and Bureaucratic Accountabilitymentioning

confidence: 99%

What Can Reform Street-Level Bureaucrats’ Unwarranted Discretionary Behaviors? Principles? Principals? Or Both?

Carroll,

Yeo

2023

The American Review of Public Administration

View full text Add to dashboard Cite

show abstract

“…As previously discussed, citizens make their electoral choices based on their evaluation of the performance of the current governor and competing candidates. The development of ICTs has reshaped citizens' political participation by better engaging them in every political process ranging from information acquisition to engagement in deliberative dialogue, to participation in decision-making (Oates, 2003;Solvang, 2009). ICTs enable citizens to obtain ample information about the governor and competing candidates more easily and more conveniently through various online sources such as government websites, each candidate's website, online mass media, and social media platforms such as Twitter, Facebook, YouTube, and more.…”

Section: Smart Principle 4: Information and Communications Technologi...mentioning

confidence: 99%

“…ICTs also help citizens to better engage in deliberative dialogues (Oates, 2003). ICTs make it easier for citizens to initiate contacts with political candidates, requesting desired information, and/or further explanations and justifications about their political commitments and behaviors (Solvang, 2009). Without being physically present at public meetings, citizens can also participate online in discussion forums or dialogues with political candidates (Oates, 2003).…”

Section: Smart Principle 4: Information and Communications Technologi...mentioning

confidence: 99%

Smart Principles and Smart Principals: Smart Mechanism to Enhance Street-Level Accountability

Yeo

Jeon²

2021

Public Administration Quarterly

View full text Add to dashboard Cite

This article presents a novel theoretical approach that aims to enhance the accountability of street-level bureaucrats. The authors conceptualize changes and reforms in and around the public sector as a smart mechanism that is composed of two key dimensions; a) smart principles (i.e., institutions and technological tools that support citizen participation), and b) smart principals (i.e., citizens who adopt those smart principles in monitoring and evaluating street-level agents’ behaviors). Then the authors suggest a theoretical framework that explains how applying the smart mechanism can limit deviant behaviors of street-level bureaucrats and contribute to enhancing street-level accountability.

show abstract

Relationship between Social Media and Political Parties

Demirhan

2014

Political Campaigning in the Information Age

View full text Add to dashboard Cite

This chapter analyzes the capacity of social media usage and the social media strategies of political parties that became the members of Turkish Parliament after 2011 election. The social media usage increases in parallel to the improvements in Information and Communication Technologies (ICTs) and it becomes an important tool with its communicative functions to realize activities in social, political, and economic fields. In the globalization process, developments in ICTs and changes in the meaning of democracy have been realized parallel to each other. Politics has become more open to interaction and the participation of different actors. ICTs have created new opportunities to interaction and participation of social actors. These improvements require transformations in the role and functions of political parties. They have to arrange their programs and structures according to participative understanding of democracy and new technologies. Social media usage is seen as a requirement for political parties and party leaders for adaptation to these developments, and it is also seen as a device with its potential for realizing participation, communication, and interaction to adapt to the changes in the understanding of politics.

show abstract

Political Participation and Democracy in the Information Age: Effects of ICT-Based Communication Forms between the Authorities and the Citizens on Traditional Channels of Participation and Democracy

Abstract: Abstract

Cited by 3 publications

References 17 publications

What Can Reform Street-Level Bureaucrats’ Unwarranted Discretionary Behaviors? Principles? Principals? Or Both?

What Can Reform Street-Level Bureaucrats’ Unwarranted Discretionary Behaviors? Principles? Principals? Or Both?

Smart Principles and Smart Principals: Smart Mechanism to Enhance Street-Level Accountability

Relationship between Social Media and Political Parties

Contact Info

Product

Resources

About