Positive Feedback and Self-Reflection: Features to Support Self-efficacy among Underrepresented Job Seekers

Dillahunt, Tawanna R.; Hsiao, Joey Chiao-Yin

doi:10.1145/3313831.3376717

Cited by 24 publications

(22 citation statements)

References 31 publications

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“…Its growth over the past years [22] undoubtedly contributed to the increase in non-Western samples. Similarly, the past years have seen a steady increase in research on non-student samples in Western countries, such as work by Dillahunt et al, Dombrowski et al, Harrington et al and Vines et al, to name just a few, who studied people with low income or people with limited education (e.g., [25,27,34,95]). All of this research contributes to our understanding of variations in how technology is being used and perceived and we hope that this trend that we have been seeing will continue.…”

Section: Discussionmentioning

confidence: 99%

“…Our dataset and analysis additionally showed that of those papers that use Western samples only a small number studied people of a lower education or income level than the more common (undergraduate student) samples. These papers, such as work by Dillahunt et al [25,26], Dombrowski et al [27], Redmiles et al [69] as well as Saksono et al [76] are noteworthy examples of investigations into the diversity of people within Western countries. Hence, while these participant samples are Western, but not strictly "EIRD", they are currently an exception rather than the rule.…”

Section: Sample Diversity In Western Countries and "Eird" Samples In Non-western Countriesmentioning

confidence: 99%

“…We believe this is neither possible nor desirable. In fact, there is immense value in focused studies that investigate specific groups of people in specific countries and contexts, such as commonly done by ICTD researchers [22] or by HCI researchers focusing on populations with certain ethnicities, income levels, education levels, or other identities (e.g., [25,27]). This includes studies with very common participant samples, such as American undergraduates.…”

Section: Ideas For Making Chi Less Weirdmentioning

confidence: 99%

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How WEIRD is CHI?

Linxen¹,

Sturm²,

Brühlmann³

et al. 2021

Preprint

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Computer technology is often designed in technology hubs in Western countries, invariably making it “WEIRD”, because it is based on the intuition, knowledge, and values of people who are Western, Educated, Industrialized, Rich, and Democratic. Developing technology that is universally useful and engaging requires knowledge about members of WEIRD and non-WEIRD societies alike. In other words, it requires us, the CHI community, to generate this knowledge by studying representative participant samples. To find out to what extent CHI participant samples are from Western societies, we analyzed papers published in the CHI proceedings between 2016-2020. Our findings show that 73% of CHI study findings are based on Western participant samples, representing less than 12% of the world’s population. Furthermore, we show that most participant samples at CHI tend to come from industrialized, rich, and democratic countries with generally highly educated populations. Encouragingly, recent years have seen a slight increase in non-Western samples and those that include several countries. We discuss suggestions for further broadening the international representation of CHI participant samples.

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Section: Discussionmentioning

confidence: 99%

Section: Sample Diversity In Western Countries and "Eird" Samples In Non-western Countriesmentioning

confidence: 99%

Section: Ideas For Making Chi Less Weirdmentioning

confidence: 99%

See 1 more Smart Citation

How WEIRD is CHI?

Linxen¹,

Sturm²,

Brühlmann³

et al. 2021

Preprint

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show abstract

“…unhoused populations) [62,63,110,113], senior/elderly communities [50,112], and communities for persons living with disabilities (PWD) [37,38,55,74,99,115]. In these spaces, group identity can be very important [102], as well as safety [85,100] and privacy [25,47], yet platforms don't always have what communities need [19,20,25,85,100,114].…”

Section: Onlinementioning

confidence: 99%

More than a Modern Day Green Book: Exploring the Online Community of Black Twitter

Klassen

Kingsley

McCall

et al. 2021

Proc. ACM Hum.-Comput. Interact.

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The Negro Motorist Green Book was a tool used by the Black community to navigate systemic racism throughout the U.S. and around the world. Whether providing its users with safer roads to take or businesses that were welcoming to Black patrons, The Negro Motorist Green Book fostered pride and created a physical network of safe spaces within the Black community. Building a bridge between this artifact which served Black people for thirty years and the current moment, we explore Black Twitter as an online space where the Black community navigates identity, activism, racism, and more. Through interviews with people who engage with Black Twitter, we surface the benefits (such as community building, empowerment, and activism) and challenges (like dealing with racism, appropriation, and outsiders) on the platform, juxtaposing the Green Book as a historical artifact and Black Twitter as its contemporary counterpart. Equipped with these insights, we make suggestions including audience segmentation, privacy controls, and involving historically disenfranchised perspectives into the technological design process. These proposals have implications for the design of technologies that would serve Black communities by amplifying Black voices and bolstering work toward justice.CCS Concepts: • Human-centered computing → Empirical studies in collaborative and social computing; Computer supported cooperative work.

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“…Thus, to begin to understand whether employment-based technologies envisioned in past HCI work (Dillahunt & Hsiao, 2020 are applicable in non-US contexts, we conducted a controlled longitudinal field deployment of two employment-based tools, RevueCV and InterviewApp, among 46 Switzerland-based unemployed job seekers. In Switzerland, the majority of the unemployed population slightly varies from that in the US-they are from immigrant groups (Auer et al, 2017), less-educated youth (Organisation for Economic Co-Operation and Development (OECD), 2016), women (Lalive & Lehmann, 2020) and older job seekers in the 55-65 age range (Lalive & Lehmann, 2020).…”

Section: Introductionmentioning

confidence: 99%

Self-regulation and Autonomy in the Job Search: Key Factors to Support Job Search Among Swiss Job Seekers

Dillahunt

Rodrigues

Hsiao

et al. 2021

Interacting With Computers

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Technology integration in the workplace context has led to substantial growth in high- versus low-skilled jobs, and thus, further disparities between workers and those who were already unemployed. Technology use is also being used more frequently in the job search process, which could further lead to disparities, especially for job seekers experiencing marginalization. Thus, we conducted a controlled longitudinal field deployment of two employment-based tools—RevueCV and InterviewApp—among 46 Switzerland-based unemployed job seekers. Using the theory of planned behavior (TPB), we sought to understand how the tools affected job search self-efficacy, subjective norms and job search attitudes—the three factors that influence a job seekers’ job search intention. Although participants appreciated the support the two tools provided, and the inherent study benefits, our interview and survey results showed no substantial changes in their TPB values, primarily because the tools provided overlapping services with the local job placement offices. However, results of our interviews found autonomy, or the lack thereof, to be a key factor contributing to job seeker dissatisfaction. We introduce the concept of self-regulation to the TPB as an explanatory construct and contribute design and theoretical implications to support autonomy among job seekers with less control of their job search.

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Positive Feedback and Self-Reflection: Features to Support Self-efficacy among Underrepresented Job Seekers

Cited by 24 publications

References 31 publications

How WEIRD is CHI?

How WEIRD is CHI?

More than a Modern Day Green Book: Exploring the Online Community of Black Twitter

Self-regulation and Autonomy in the Job Search: Key Factors to Support Job Search Among Swiss Job Seekers

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