Potential advantages and disadvantages of telemedicine: A literature review from the perspectives of patients, medical personnel, and hospitals

Abstract

With the increase in the aging population around the world, the medical field is also changing in response. The number one cause of mortality in the aging population is non-communicable diseases such as diabetes mellitus, heart disease or kidney failure. Advancements in technology make it possible for diagnoses and treatments to be no longer confined physically but they can be done virtually. However, there are several drawbacks in fully utilizing telemedicine such as hesitancy from the medical personnel and unclear law requirements. In this review, we discuss the advantages and disadvantages of telemedicine from three perspectives of the patients, medical personnel, and hospitals.

Leveraging e-health for enhanced cancer care service models in middle-income contexts: Qualitative insights from oncology care providers

“…These include issues of patient privacy and the absence of well-defined reimbursement structures, are important impediments to broad use of telemedicine in cancer therapy. 58 Furthermore, and as outlined in the results of previous chapters, patient Health Literacy (HL), DHL and language barriers may limit the effectiveness of e-health portals and databases. 7 , 46 – 48 Despite these challenges, the findings suggest that a national telemedicine programme is a priority for shifting to patient-centric models that use digital health to increase access to care resources close to patients, thereby relieving the strain on tertiary care and large hospitals.…”

Use of telemedicine to tackle health problems in South Asia during the COVID-19 era and beyond: a systematic review

“…Patients felt more motivated and engaged psychologically. However, difficulty in operating devices and a lack of clearly expressing problems are challenges in TM, particularly among the elderly population 49 seeking neurorehabilitation 28 . People with chronic and fatal diseases have switched to TM during the COVID-19 pandemic 50 – 52 .…”

Validation of Indonesian Version of Telehealth Usability Questionnaire (TUQ)

“…Telehealth Usability Questionnaires had six components and 21 items such as usefulness (items 1-3), ease of use and learnability (items 4-6), interface quality (items 7-10), interaction quality (11)(12)(13)(14), reliability (item 15-17), and satisfaction and future use (item [18][19][20][21]. The term usefulness was used in this survey to describe how respondents thought the telehealth system worked to deliver a healthcare engagement that was akin to a regular in-person encounter.…”