Potential benefits of eye tracking within process control monitoring tasks

Abstract

Statistically, about 70% of the process industry accidents in the refinery control room are caused by human error. It is necessary to develop a deeper understanding of the interaction between humans and the automated systems. This experiment investigated the effectiveness of Overview Displays in a refinery control room by using eye-tracking measures. Specifically, control room operators were presented with three Overview Displays that have been adopted by the oil and gas industry under two levels of difficulty for each display. The dependent variables include five eye-movement metrics that previous studies have related to cognitive processing.The results indicated that Overview Display type significantly affected eye-movement behavior. The consistency between eye tracking results and the performance results suggesting the possibility that eye-tracking measures could be used to indicate the performance results. The findings could be used to increase operator assessment effectiveness.

Using eye movements to evaluate the effectiveness of the situation awareness rating technique scale in measuring situation awareness for smart manufacturing

“…The relationship between eye-tracking measures and objective SA has been explored for more than a decade and especially in recent years (Argyle, Gourley, Kang, & Shehab, 2020;Desvergez, Winer, Gouyon, & Descoins, 2019;Dini et al, 2017;Liang et al, 2021;Moore & Gugerty, 2010;Salehi et al, 2018;Shi, Noah, Rothrock, & Kim, 2021;Stapel, Hassnaoui, & Happee, 2020;Zhang et al, 2020). For example, Argyle et al (2020) used SAGAT-style probes to investigate the relationship between eye-movement measures and SA in the weather forecasting domain and found a moderate relationship between SAGAT scores and eye-tracking metrics such as total fixation durations and fixation numbers.…”

Validating an abnormal situation prediction model for smart manufacturing in the oil refining industry

“…Recently, fixation duration and fixation numbers have been used in oil refinery studies (Huang et al, 2019;Salehi et al, 2018;Shi et al, 2021). Researchers have shown that number of fixations could be effective and continuous indicators of workload in a control room monitoring task (Huang et al 2019).…”

ACT-R based human digital twin to enhance operators’ performance in process industries

“…Process industries rely on human-automation collaboration to ensure safety. The human operators in the control room monitor the process and intervene when abnormal situations arise ( Shi et al, 2021 ). However, digitalization and the increase in sophistication of automation have altered the operator’s role and introduced additional challenges ( Nazir et al, 2014 ; Di Flumeri et al, 2019 ).…”