“…However, the evidence suggests a strong belief on the part of SME owner-managers and employees that informal, on-the-job, experiential workplace methods are the most critical to job competence development due to their context-specific nature (Jameson, 2000;Matlay, 2002;Paloniemi, 2006;Perry et al, 2010;Pratten and Curtis, 2003;Walker and Webster, 2006). The important role played by socialisation with colleagues in skill development is also highlighted (Higgins et al, 2013;Saru, 2007;Seymour and Sandiford, 2005). Conversely, lack of access to workplace HRD can have a negative impact on sustainable working amongst older employees (Zientara, 2009).…”