Prävention und Aufklärung im Rahmen der Parodontitisbehandlung: Verbesserungspotenziale aus Patientensicht

Abstract

2 334 patients from 29 dental practices took part in a written survey on their experiences with dental treatment in general as well as treatment of periodontal disease (response rate 80.8%). 72.6% of all participating patients fully agreed that they could recommend their dentist to their friends. 63.6% of patients undergoing treatment of periodontitis (N=328) rated this treatment as "excellent". However, for important aspects (prevention, patient information, treatment) potentials for improvement became obvious. 43.7% of patients treated for periodontitis were not completely satisfied with information on how this disease develops; 40.7% saw potentials for better information on preventive care (dental-hygiene, nutrition). An even higher percentage of patients actually not treated for periodontitis was interested in more information on prevention (51.4%). The results of the survey show that dentists should offer information and exercise on how to prevent periodontal desease more actively. There is a lack of research on the present state of affairs and potentials for improvement concerning treatment and prevention of periodontitis including the patients' perspective.

Strukturierte ambulante Patientenversorgung im Facharztvertrag Orthopädie: die Erfahrungen der Patienten als Qualitätskriterium

“…Sie empfehlen gezielte Schulungsprogramme für Ärzte zu Stärkung empathischer kommunikativer Fähigkeiten. Die vorliegenden Befragungsergebnisse bestätigen die besondere Bedeutung der Arzt-Patient-Kommunikation für die Gesamtzufriedenheit der Patienten, auch im Rahmen der orthopädischen Versorgung, so wie dies auch bei Patientenbefragungen in anderen Fachbereichen immer wieder deutlich wird [20][21][22][23].…”