“…Another very important discussion topic is the question of whether it is possible for an academic librarian to show human emotions during communications with a publishing author, and to what extent academic librarians can be emotional in their advice and recommendations, and even if it is acceptable to have emotion-enhanced interpersonal communication. The recently published librarian's communications by Quinn, 2002;Stover, 2004;Pope et al, 2012;McCaffrey, 2016;Beall, 2017;Swauger, 2017;Beall, 2018, clearly show that successful academic librarians are supposed to be professional, hard working, initiative, author-centered, psychologically-friendly (Quinn, 2002;Stover, 2004;Pope et al, 2012;McCaffrey, 2016) and creatively emotional (Beall, 2017;Swauger, 2017;Beall, 2018).…”