Predicating team performance in technology industry: Theoretical aspects of social identity and self-regulation

Lin, Chieh‐Peng

doi:10.1016/j.techfore.2015.05.017

Cited by 17 publications

(11 citation statements)

References 83 publications

(95 reference statements)

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“…Social identity is a grounded concept that can influence the performance of virtual teams (Lin 2015). In social identity theory, Tajfel and Turner (1986) assume that human identity is not only composed of individually unique character traits and physical characteristics but also of belonging to certain social groups.…”

Section: Social Identitymentioning

confidence: 99%

“…VAs should be deployed as both supportive tools to assist work-related tasks and as members of virtual teams to increase social identity and positive distinctiveness. In this way, the positive aspects of both theories (Lin 2015;Vahtera et al 2017) could be used to achieve an overarching goal more efficiently. The creation of a social presence through social cues (Feine et al 2019) could further reinforce these aspects (Franceschi et al 2009).…”

Section: Implications For Theory: the New Concept Of Virtually Extendmentioning

confidence: 99%

“…Virtual collaboration ranges from working together in virtual computer-generated worlds (Franceschi et al 2009;Kohler et al 2011) to collaboration using tools such as Google Drive (Van Ostrand et al 2016). Successful virtual collaboration is influenced by aspects such as social presence (Franceschi et al 2009) and social identity (Lin 2015;Vahtera et al 2017). Identifying with team members at the workplace as a social group contributes significantly to improving the individual performance of each employee and encourages achieving an overarching goal more efficiently (Lin 2015;Porck et al 2019).…”

Section: Introductionmentioning

confidence: 99%

“…Successful virtual collaboration is influenced by aspects such as social presence (Franceschi et al 2009) and social identity (Lin 2015;Vahtera et al 2017). Identifying with team members at the workplace as a social group contributes significantly to improving the individual performance of each employee and encourages achieving an overarching goal more efficiently (Lin 2015;Porck et al 2019). One's own identity can partially be depicted within the framework of a virtual collaboration, for example, by visualizing gender, age, and social class via embodiment through an avatar (Schultze 2010).…”

Section: Introductionmentioning

confidence: 99%

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Understanding Collaboration with Virtual Assistants – The Role of Social Identity and the Extended Self

et al. 2020

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Organizations introduce virtual assistants (VAs) to support employees with work-related tasks. VAs can increase the success of teamwork and thus become an integral part of the daily work life. However, the effect of VAs on virtual teams remains unclear. While social identity theory describes the identification of employees with team members and the continued existence of a group identity, the concept of the extended self refers to the incorporation of possessions into one’s sense of self. This raises the question of which approach applies to VAs as teammates. The article extends the IS literature by examining the impact of VAs on individuals and teams and updates the knowledge on social identity and the extended self by deploying VAs in a collaborative setting. Using a laboratory experiment with N = 50, two groups were compared in solving a task, where one group was assisted by a VA, while the other was supported by a person. Results highlight that employees who identify VAs as part of their extended self are more likely to identify with team members and vice versa. The two aspects are thus combined into the proposed construct of virtually extended identification explaining the relationships of collaboration with VAs. This study contributes to the understanding on the influence of the extended self and social identity on collaboration with VAs. Practitioners are able to assess how VAs improve collaboration and teamwork in mixed teams in organizations.

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Section: Social Identitymentioning

confidence: 99%

Section: Implications For Theory: the New Concept Of Virtually Extendmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Understanding Collaboration with Virtual Assistants – The Role of Social Identity and the Extended Self

et al. 2020

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“…Third, there are indications that emotional intelligence raises team performance by building shared mental frameworks among team members (Xiang, Yang, and Zhang 2016), developing team identity (Lin 2015), and forming emotionally competent group norms (Stubbs, Koman, and Wolff 2008). Emotional intelligence allows people to listen to alternative views, build team spirit, and improve problem-solving abilities (Druskat and Wolff 2001).…”

mentioning

confidence: 99%

The Role of Exporters’ Emotional Intelligence in Building Foreign Customer Relationships

Leonidou¹,

Aykol²,

Fotiadis³

et al. 2019

Journal of International Marketing

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Despite the critical importance of emotional intelligence in effectively interacting with other people, its role has been overlooked in scholarly research on cross-border interorganizational relationships. Drawing on emotion regulation theory, the authors propose a model that conceptualizes links among exporters’ emotional intelligence, key behavioral dimensions characterizing the atmosphere of the relationship with import buyers, and the resulting relational performance. They test the model with data collected from 262 Greek exporters using structural equation modeling. The results indicate that higher levels of exporter emotional intelligence enhance communication and social bonding with the importer while diminishing distance and conflict in their working relationship. Relational performance is positively influenced by communication and social bonding but negatively affected by distance and conflict. The results also reveal the moderating effect of both opportunism and interpartner incompatibility on the association between the exporter’s emotional intelligence and the behavioral atmosphere of the relationship with import buyers.

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Avatars and organizational knowledge sharing

Fehrenbacher,

Weisner

2024

Decision Support Systems

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Predicating team performance in technology industry: Theoretical aspects of social identity and self-regulation

Cited by 17 publications

References 83 publications

Understanding Collaboration with Virtual Assistants – The Role of Social Identity and the Extended Self

Understanding Collaboration with Virtual Assistants – The Role of Social Identity and the Extended Self

The Role of Exporters’ Emotional Intelligence in Building Foreign Customer Relationships

Avatars and organizational knowledge sharing

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