“…The threshold for FA (number of visits or percentage with highest attendance rates) and the time range varies considerably between studies [2,[4][5][6][7], leading to wide variations in rates, ranging from 2.7% of patients in a UK family practice [2] to 59.6% in Italy [8]. FA is higher in women [2,3,9] and in higher age groups [2,3], leading to a consensus definition of FA as the 10% age-and sex-stratified most frequent attenders (FAs) [4,7,10].…”