“…A large group of literature focusing on applying machine learning in the banking industry. Bank insolvencies (Le and Viviani, 2018;Petropoulos et al, 2020;Sen and Figueiredo, 2021;Kristof and Virag, 2022), bank performance (Abu Bakar and Tahir, 2009;Kablay and Gumbo, 2021;Ainan and Nur-E-Arefin, 2022) and bank credit worthiness (Turkson et al, 2016;Kumar et al, 2021;Shi et al, 2022;Sigrist and Leuenberger, 2023) are the most important issues that have been treated in this context. A few studies have dealt with customer deposits prediction, and Pangrahi and Patnaik (2020) tried to forecast customer behavior from a bank direct marketing survey using neural network techniques.…”