Predicting conflict management based on organizational commitment and selected demographic variables

Abstract

TurkeyThe purpose of this study is to investigate the relationship between different levels of organizational commitment (compliance, identification, internalization) of teachers and their different conflict management strategies (compromising, problem solving, forcing, yielding, avoiding). Based on a questionnaire survey of 418 teachers, this study indicated that male teachers are more likely to experience commitment based on compliance, and are more likely to avoid conflicts than female teachers. As teachers get older they are more likely to experience commitment based on internalization and on identification, and they are more likely to use problem solving conflict management strategies than those who are younger. The results also revealed that both identification and internalization are significant determinants of the use of compromising and problem-solving conflict management strategies. Commitment based on compliance is the only significant predictor of forcing behavior. Commitment based both on identification and compliance are found to be the important determinants of avoiding behavior. Of these two, identification was found to be the most significant predictor of avoiding conflict behavior. Conflict resolution through yielding was not predicted by any level of organizational commitment.

Predicting organizational commitment from organizational culture in Turkish primary schools

“…The present study also differs from other studies due to the scales depending on organizational culture and organizational commitment classifications which were taken as models in this study. There have been some studies based on the organizational culture and organizational commitment classifications which were taken as a model for the present study ( _ Ipek 1999;Kara 2006;Sönmez 2006;_ Ipek and Topsakal 2009;Balay 2000Balay , 2007_ Ilban 2004;Ö zkan 2005;Yilmaz 2009) in Turkey. However, the mentioned studies commonly examine organizational culture or organizational commitment independently; i.e., they do not focus on the relationships between these two concepts.…”

“…The scale was also developed in Turkish by modeling O'Reilly and Chatman (1986) organizational commitment classification. This scale has also been used commonly in Turkish schools organizations (Balay 2000(Balay , 2007_ Ilban 2004;Ö zkan 2005;Yilmaz 2009). All these studies showed that organizational culture scale and organizational commitment scale are culturally valid and reliable for Turkish school organizations.…”

“…Another study carried out by Ostroff and Rothausen (1997) revealed that teachers with longer tenure form a more coherent group in their schools than those with shorter tenure. Balay (2007) examined the relationship between organizational commitment and conflict management styles at primary schools in Turkey. He used the organizational commitment classification proposed by O' Reilly and Chatman (1986).…”

A Review on Moral Development, Multicultural Experiences and Conflict Handling Styles of Purchasing Professionals

“…In addition to the characteristics of the conflict situation, an individual's gender, culture, moral development, working experiences, education, emotional intelligence, and social value orientation may influence her or his choice of conflict handling styles (Ogilvie & Kidder, 2008). Several researchers have explored the relationships between individual characteristics and conflict handling styles (e.g., Balay, 2007;Chow & Ding, 2002;Hagen et al, 2003;Ogilvie & Kidder, 2008 ;). However, most of prior studies explored students' conflict handling styles (e.g.…”

“…However, most of prior studies explored students' conflict handling styles (e.g. Balay, 2007;Rahim et al, 1999), and some analyzed managers' conflict handling styles (e.g. Lian & Tui, 2008;Portello & Long, 1994).…”