Predicting the Adoption of Mobile Government Services

Vrechopoulos, Adam P.; Batikas, Michail

doi:10.4018/978-1-60566-366-1.ch005

Cited by 4 publications

(3 citation statements)

References 13 publications

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“…In a study [6] that has been carried out to investigate factors relevant to diffusion and adoption of M-Government in Greece, findings revealed that ease of use and compatibility could affect the adoption behavior. Another study [7] has been conducted to determine issues surrounding M-government services adoption in Jordon, results showed that public awareness, infrastructural limitations and lack of comprehensive legal framework were among the critical issues surrounding the use of M-government.…”

Section: Similar Workmentioning

confidence: 99%

“…The advancement in wireless communication has paved the way to the emergence of M-government. M-government can be seen as an effective and efficient solution for delivering services using mobile technology [2][3][4][5][6][7][8][9][10][11][12][13]. The goals and objectives of M-government are diverse including -but not limited to-saving time, cost and effort through providing efficient services to citizens using electronic channels [14].…”

Section: Theory Backgroundmentioning

confidence: 99%

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Exploring Saudi Citizens' Acceptance of Mobile Government Service

AlBar¹,

Mashael²

2018

ijacsa

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Mobile government is considered as an emerging technology that has been used in Saudi Arabia in order to enhance communication between the government and its citizens, it can also be considered as a mechanism through which the government can effectively respond to their needs and expectations. The current study seeks to propose and validate Mgovernment adoption model to fully understand the varied variables affecting the adoption behavior. This model is based on Technology Acceptance Model (TAM) and DeLone and McLean Information Systems Success Model. The researchers will depend on a descriptive survey approach using structured questionnaires to investigate the extent of M-government acceptance by Saudi users. Structural equation modeling will be used as a method for statistical data analysis.

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Section: Similar Workmentioning

confidence: 99%

Section: Theory Backgroundmentioning

confidence: 99%

Exploring Saudi Citizens' Acceptance of Mobile Government Service

AlBar¹,

Mashael²

2018

ijacsa

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“…According to Karadimas & Papantoniou (2008) and Ntaliani et al (2008) m-government in Greece is still in its infancy and they propose some additional future m-services that could improve the governmental organization and citizens' satisfaction; such services are mobile transport ticketing, m-parking and sending time critical notifications. Vrechopoulos (2009), finally, writes about factors predicting the m-services adoption by the Greek citizens.…”

Section: Proposed Typology Of Mobile G2c Servicesmentioning

confidence: 99%

Mobile governement models and applications of the municipalities information systems services

Ζάρμπου¹

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The mobile local government services topic is an area that needs relentless attention and continuous steps towards its improvement taking advantage of the new technologies. Mobile technologies help in advancing municipal information systems, providing the citizens with the opportunity to perform easily routine transactions through their mobile devices anywhere-anytime.In order to have sustainable and useful mobile G2C information systems services, there is high need to successfully integrate the mobile government concept with the business model concept; such concepts could harmonically co-exist and yield fruitful results.This dissertation attempts to provide guidelines that could be used to highlight key tasks, which can steer successful development path through strategic steps and stages integrated into a theoretical framework, the GoMobi framework. To reach this point, there is a number of secondary objectives accomplished including: literature review of the concepts of mobile government and of business models, mapping of existing services, forming of a typology of mobile G2C services, and analysis of their value propositions. The theoretical model (GoMobi) is, finally, validated through case studies conduction.The findings of such dissertation contribute valuably to both theory and practice. The comprehensiveness of the mobile G2C services value propositions and barriers grounded theories, the inclusiveness of the mobile G2C services typology, the completeness of the mapping of the provided mobile G2C services in Greece, the integrity of the conceptual review of the business models dimensions, and the fruitfulness and flexibility of the GoMobi framework development, are innovative aspects in the academic environment. Finally, practitioners interested in entering the mobile government sector can be aware of the sector’s demands, additionally to having a holistic view of how to design, create, communicate, compare, analyze, evaluate, and modify their existing and future business dimensions of provided mobile information systems services.

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Electronic and Mobile G2C Services

Exarchou

Karatzika

Ζάρμπου

et al. 2013

Advances in Business Information Systems and Analytics

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Electronic and mobile government services represent a tremendous impetus to move forward in the 21st Century with the potential to bring about a higher quality and more cost effective services to enhance the relationship between citizens and government. In this chapter, the municipalities’ electronic services provided to citizens are examined based on the literature review and the assessment of their websites. As a result, a typology of electronic and mobile services is proposed. Furthermore, the users’ perspective is inquired in order to depict the awareness, the usage and the attitude of citizens in relation to the electronic and mobile services provided by the municipalities in Northern Greece. Therefore, electronic services are used only by a small percentage of Greek citizens due to lack of awareness and trust in electronic government. Mobile services are regarded to be beneficial, while high cost and lack of network connection seem to be barriers for their usage.

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Predicting the Adoption of Mobile Government Services

Cited by 4 publications

References 13 publications

Exploring Saudi Citizens' Acceptance of Mobile Government Service

Exploring Saudi Citizens' Acceptance of Mobile Government Service

Mobile governement models and applications of the municipalities information systems services

Electronic and Mobile G2C Services

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