2023
DOI: 10.1007/s10479-023-05230-8
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Predicting the performance of MSMEs: a hybrid DEA-machine learning approach

Abstract: Micro, small and medium enterprises (MSMEs) dominate the business landscape and create more than half of employment worldwide. How we can apply big data analytical tools such as machine learning to examine the performance of MSMEs has become an important question to provide quicker results and recommend better and more reliable solutions that improve performance. This paper proposes a novel method for estimating a common set of weights (CSW) based on regression analysis for data envelopment analysis (DEA) as a… Show more

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Cited by 14 publications
(5 citation statements)
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“…Future research can extend our approach by examining the SPFI in other fields such as banking and finance, health care and transportation where the structure of prices is complicated and often unknown (Alexakis et al., 2019; Boubaker et al., 2024; Liu et al., 2013; Oh et al., 2017). It would be interesting to include more advanced DEA models, such as the variable returns to scale assumption (Banker et al., 1984), the slack‐based measures (Tone, 2001), the common set of weights (Hammami et al., 2022), inverse DEA (Boubaker et al., 2022) or DEA‐machine learning (Boubaker et al., 2023). One could also decompose the SPFI to provide better insights into different aspects of changes in productivity over time, such as technical changes, technological changes or changes in scale efficiency (Färe et al., 1994; Ngo & Nguyen, 2012).…”
Section: Discussionmentioning
confidence: 99%
“…Future research can extend our approach by examining the SPFI in other fields such as banking and finance, health care and transportation where the structure of prices is complicated and often unknown (Alexakis et al., 2019; Boubaker et al., 2024; Liu et al., 2013; Oh et al., 2017). It would be interesting to include more advanced DEA models, such as the variable returns to scale assumption (Banker et al., 1984), the slack‐based measures (Tone, 2001), the common set of weights (Hammami et al., 2022), inverse DEA (Boubaker et al., 2022) or DEA‐machine learning (Boubaker et al., 2023). One could also decompose the SPFI to provide better insights into different aspects of changes in productivity over time, such as technical changes, technological changes or changes in scale efficiency (Färe et al., 1994; Ngo & Nguyen, 2012).…”
Section: Discussionmentioning
confidence: 99%
“…Company performance is actually not only measured by financial performance but also non-financial ones such as reputation, customer loyalty, employee morale and other measures (Larios-Francia & Ferasso, 2023;Boubaker et al, 2023). MSMEs must be able to maintain good relations with stakeholders and not only with their customers (Hang et al, 2022;Nadanyiova, 2021).…”
Section: Discussion and Implicationmentioning
confidence: 99%
“…Performance can be seen as bad when there are problems in financial performance such as decreased income, low ROI, or losses. Good or bad performance can also be identified by looking at market share or the company's position in the industry, the level of consumer satisfaction, or employee welfare (Larios-Francia & Ferasso, 2023;Boubaker et al, 2023).…”
Section: Performancementioning
confidence: 99%
“…The latest developments in this direction are described in various scientific sources [41][42][43]. Recently, modifications of some models have also been presented to solve certain practical problems in various industries [44][45][46]. Despite the interest of certain scientific groups, the popularization of the method, publications, and new developments in this field, the DEA method is still in the formation stage.…”
Section: Introductionmentioning
confidence: 99%