Predictors of Organizational Citizenship Behaviour (OCB) of Mature Age Employees during the Covid-19 Pandemic: A Systematic Review

Abstract

Organizational Citizenship Behaviour (OCB) is a contribution from individuals who go beyond the role in the workplace from what is assigned & rewarded. It is believed that employee OCB is one of the key success factors for organizations or companies in the face of Covid-19. This systematic review aims to analyze 10 international journals on what variables can be predictors of Organizational Citizenship Behavior (OCB) of adult employees during the Covid-19 Pandemic. The results of the systematic review show 15 variables that can have a positive effect on OCB, including: Employee perceptions of relationships with leaders & coworkers, Perceptions of justice in the workplace,