“…Government especially needs to reconsider its role in setting information and telecommunications policy; the public sector should address the question “...of administrative and organizational capacity to manage the contemporary social transition to the turbulent world of the global economy and, more generally, the global village” (Dobell and Steenkamp, 1993, p. 569 ). It should also re‐examine the tendency to promote more glamorous initiatives and consider a focus on mundane and fundamental needs, such as agricultural development, and support for investment “in the basic infrastructure of human resources and social mechanisms for consensus‐building and conflict resolution” (Dobell and Steenkamp, 1993, p. 575). The German government, for instance, hopes to use information technologies not only to support a geographically distributed government, but also to open up opportunities for both education and employment in underserved and underdeveloped rural areas (Sussmuth, 1992).…”